You will have:

• Experience of working in the Oil & Gas industry is essential
• CCNA mandatory/CCNP preferred
• Design, Implementation, and Support on LAN/MAN/WAN network components, mainly Cisco focus other vendors plus
• WLC, wireless solutions experience
• VoIP/IPT, Voice & voicemails, ACD, and call managers experience - Cisco primarily but other vendors as plus
• Wider experience with project work, aim to work independently end to end to deliver the project.

Network Engineer - Cisco - Juniper - F5 Network Engineer - Sought for an award-winning organization based in the Camberley, Surrey area paying a salary of £45,000 - £50,000 + On Call Allowance - If you are a Network Engineer with CCNA / CCNP my client would be very interested in speaking with you.My client is an IT Service Provider and Cisco Partner who are looking for a Network Engineer with solid networking experience within a network operations background to join their multi-tenanted environment.

None.

The ideal candidate will have experience supporting global networks, a high level of technical skills for troubleshooting and problem analysis, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues.

You must have the following:

• Established and proven experience of providing WAN & LAN support in diverse environments.
• Cisco Certification (CCNP or higher or equivalent).

Demonstrate a working knowledge, understanding, and experience with the following:

• Network infrastructure (WAN, MAN, LAN, Wifi, QoS for Data, Voice, and Video)
• Network protocols (IP, OSPF, BGP, RIP, IPSec, etc)
• MPLS/VPN/Hybrid WAN/Metro Networks/leased lines
• Network Hardware (Cisco Routers and Switches, cabling, Palo Alto Firewalls)
• VOIP and Collaboration Systems (Skype for Business, Avaya)
• Network connections to Cloud Providers (AWS, Azure, etc)
• Network performance analysis and reporting
• Incident, Change and Problem Management processes within an ITIL based framework.
• Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Radius, PEAP)
• Wireshark, Netflow, Riverbed ATX, MRTG, Nagios
• Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
• Microsoft Office 365 & Visio Professional
• Ability and motivation to learn new technologies.
• Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organisation.

Key duties and responsibilities:

• Resolve support trouble tickets.
• Provide 2nd & 3rd Level support.
• Provide guidance as required to network providers.
• Provide detailed network performance analysis for application traffic.
• Provide Wide Area Network reliability, availability, and performance reporting as necessary.
• Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs.
• Provide network support and configuration assistance to application teams deploying at public Cloud providers (AWS, Azure, etc).
• Support for Firewalls and the remote access environment, including client VPN.
• Support for identify management technologies including Active Directory, two factor authentication, Radius and PEAP.

None.

Midlands based client are looking for a Network Engineer to join their team to alleviate some pressure on the internal teams. There is a mix of BAU and project work but the majority will be helping with support tickets.

A leading supplier of IT software & Managed Service solutions require a Network project Engineer to assist with new implementations and support existing customer's network infrastructure.

In execution of your duties, you will be responsible for:

• Work in a team of Network Engineers to build and deploy projects and technical support as required to a high standard across hosted and wide-area connected customers as part of a Managed Service offering.
• Implement and support customer solutions into the datacentre infrastructure
• Implement and support customer WAN solutions utilising MPLS technology
• Maintain 100% uptime of our network infrastructure and customer solutions
• Provide pro-active input into the on-going development of the core network strategy
• Provide pro-active input into the on-going development of the datacentre strategy
• Provide pro-active input into the on-going development of the Network Operations team
• Investigate and resolve support logs in a timely manner
• Attend meetings to present or review solutions either onsite or at Civica offices
• Deliver excellent customer service
• Reporting to the Technical Team Leader (Dorking).

Skills:

• Ensure all implemented solutions are backed up with documentation, training and expertise within the Service desk and Support areas.
• Manage, meet and maintain service levels, where appropriate providing input to other teams or team members, where necessary taking ownership of and managing problems.
• Provide a point of escalation where appropriate to maintain technical service to customers.
• Ensure known issues and routine tasks are being managed and documented in order they can be dispensed at first line to increase first line resolution rates.
• Manage or act as central point of contact for incidents escalated from service desk or second line to Senior Technical Specialists.
• Manage and nurture a confident and trusted interface with customers and other business units within Civica.
• Excellent knowledge of company processes, procedures and systems.
• Actively seek to improve and grow own skill and knowledge base in appropriate areas.
• Ability to be creative in problem solving.
• Maintain progress on a number of projects and disciplines simultaneously.
• Be available to provide remote or onsite service for implementations and migrations, both in and out of core hours.
• Provide backup to support team as required in times of absence, major incidents and high demand.
• Commitment to delivering high quality support services not only individually, but also through 1st and 2nd line teams.
• Escalate, where appropriate, any issues that cannot be resolved in a timely manner.
• Promote customer confidence through providing excellent and informative support.
• Preferred Skills
• Minimum CCNA, preferable CCNP or demonstrable progress towards CCNP
• Intermediate knowledge of Cisco Router, switch and security products gained working within a service provider environment
• Intermediate knowledge of Cisco IOS via a command line
• Intermediate knowledge of IP Networks and fault-finding
• Intermediate knowledge of VTP, Spanning-Tree, VLANs, OSPF, BGP, MPLS
• Knowledge of Cisco (or equivalent) third-party management and monitoring tools
• Knowledge of F5 load-balancer products
• Knowledge of working with high-security and high-availability solutions
• Knowledge of VOIP and QoS/CoS
• Knowledge of networking within VMWare, Microsoft and Linux platforms
• Experience with dealing with third-party telco providers.

None.