Roles:

1. Candidate should log all service desk calls and tickets into the system for use by other technical support analysts.
2. Take ownership of network tickets until resolution and ensure tickets are resolved at the specific time.
3. Maintain a log of user accounts and passwords for company employees.
4. Setup, install and configure computers, phones and applications for all the employees of the company.
5. Perform post-resolution follow-ups to help desk requests.
6. He/she should maintain backup files for company computers, phones, servers, and other technical devices.
7. Resolve complex hardware, software, business system and network issues through active trouble shooting of the problems.
8. Respond to support requests, troubleshooting, escalation management and problem resolution for customers and clients.

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

• He/she should communicate with the Design and Supply Chain on problems/issues found in the field.
• Utilize debug tools as well as lab research to aid Customer’s technical problem and providing them support.
• Candidate should Work with Quality Assurance, Design, Product Management, Technical Publications, and Training to provide Customer feedback.
• Create, review, validate and publish required MOP/ISB/FSB documents.
• Provide on-site support to Customers where required.
• Ability to analyze, troubleshoot and resolve problems.
• Experienced with various types of test equipment for optical and protocol testing.

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

The key skills and experinces required:

• Support and maintainance of all desktop equipment and services
• Must have previous  PC support experience in Financial sector
• Ability to find potential problems and recommand corrective action, analyse trends and estimate future requirements
• Strong People skills and comfortable working on trade floor user including market telphony
• Ability to provide user assistance and guidance.
• Should have a degree in the field of IT or Microsoft Certification in Server.
• Flexible with rotational shifts

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience  

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary,

so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com

Beatmysalary is seeking a talented QA Analyst for a vital project for one of the financial services firms based in Southampton.

As a Pega QA Analyst, it is important to have the key skills that are listed below-

• Must have an educational background in the field of Computer Science or Software.
• Familiar with Pega Application Testing and Functional Design  knowledge
• Full understanding of testing frameworks, testing life cycles and SDLC knowledge
• Ability to demonstrate excellent work ethic, communication skills and time management.
• Good hands on knowledge of planning, estimating, and executing automated test cases to maintain the required documents
• Additionally, it would be nice to have an experience with Selenium Webdriver, Jenkins, SOAPUI, Microsoft Testing.
• Strong industry knowledge is a must.

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience  

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary,

so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com

• Expert level knowledge of creating product and solution  using cloud architectures on either AWS or Azure

• Experience of developing cloud solutions (using  cloud native

• Experience working with a  wide range of technologies such as Service bus, SQL, NoSQL DB

• Candidate should have experience in creating RESTful APIs & SOAP APIs

• Experienced at producing multi-tier, high-availability architectures in an Cloud environment

• Expert level  knowledge in implementing cloud platforms (Azure, Google Cloud Platform, AWS, Salesforce)

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience  

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary,

so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com

Senior Application Support Analyst required to technically lead a strong team for a market leading investment management client based in central London. You will be providing technical supervision of a large team responsible for supporting a broad range of vendor and internally developed bespoke applications. You will have strong attention to detail and be able to resolve difficult problems with in depth investigation. You will be a natural leader and a great communicator although this is not a management role, rather an escalation point on technical issues. You will be technically very strong be able to direct colleagues in all tech aspects. You should be someone who likes to get into the detail and get involved in all parts of application - infrastructure/software/hardware etc. 

You will need to understand the sense of urgency working in a financial services organisation can require and you will need to react quickly to issues and keep things running smoothly. 

Ideally you will be someone who is keen to drive forward automation and be innovative in recommending improvements to business processes and technologies. 

This is an exciting opportunity to join a challenging yet rewarding team in a well established, market leading FS organisation. 

None.

Cloud Support Engineer Contract London 6 months. My client a leading name in their industry is in need of a talented and experienced Cloud Support Engineer to join their client project for 6 months.

Candidates will be required to help Users with Cloud Report Remediation, you will take local training sessions on Cloud functionality especially around reporting and data entry. You will interact with users to understand their concerns. Candidates will manage the local PMO function and participate in design discussions, work closely with development team. You will also conduct deep dives as needed to understand business process and related requirements.

Candidates will have ideally a Finance/Accounting background and Cloud experience at more than just a basic level. Candidates will have experience working with reporting tools - OLAP, relational, and web based. You will have experience with leading projects. You will have experience with reconciling data; Experience with providing reports to management and ability to work with offshore team to manage their tasks. Experience Essbase, Access and Technical skills such as VBA or SQL seen as a plus.

None.

A boutique Managed Services Provider are currently looking for multiple client facing Infrastructure Support Engineers to join the team on a permanent basis to support their continued growth. You can be based out of their HQ in Manchester or from the clients DC in London.As Infrastructure Support Engineer you will play a key part in various projects on various client sites and will provide technical support to the business.

Benefits: Bupa Healthcare after 6 months, company Phone and laptop, discretionary bonus based on company and personal performance, vendor training and certification.

As Infrastructure Support Engineer you will have the following skills and knowledge;

·         HPE solutions - blade system, 3Par

·         Enterprise SAN/Blade Systems

·         Ideally some network knowledge - CISCO, HP

·         Strong knowledge of VMware

·         Understanding of Microsoft AD and Windows Server

·         Knowledge/Certified of ITIL

As Infrastructure Support Engineer you will have the following roles and responsibility;

·         BAU 3rd Line Support to the business

·         Project lead for various customers

·         Project delivery and management plans aligned to customer needs

·         Implementing solutions onsite

·         Client Delivery Consulting onsite in DC's

·         Pre-sales - Solution Design and Architecture

·         Client conference calls post sales and pre-sales

None.

IT Application Support Analyst - Document Management Systems - iManage Filesite/Worksite
IT Applications Support Analyst required to join a large legal company based in Manchester on a permanent basis. The ideal candidate would have a background in IT/Technical Application Support - working with applications such as Legal Document Management Systems, Financial Applications, CRM, HR/Payroll Systems, ITSM, and SharePoint. 
Working across multiple platforms & technologies (Web, Desktop, Mobile, Virtual Desktop & Cloud), you will be expected to work with the Technical Applications, Operations and Infrastructure teams to ensure high-quality technical support is provided to the firm.
Technical Skills
*Experience of Application Analysis, Support and/or Packaging
*Managing application patching/upgrades
*Incident, Problem and Change Management
*Querying and troubleshooting SQL Server Databases
*Vendor/Stakeholder management
*Creating and maintaining user documentation
*Ideally have knowledge of Legal sector and operations
Other Key Skills

Demonstrable experience of any of the following applications/technologies:

*Elite Enterprise, CarpeDiem, Wall Builder/Integration Builder, Workflow Technologies, Sharepoint, Service Now, Exari, Terminal Services, Crystal Reports 
*iManage Filesite/Worksite experience would be very beneficial
*Demonstrable aptitude in T-SQL, Management of SQL Servers (2005/2008/2012) and working with ODBC connections
*Understanding of Windows Server, including but not limited to:
*Windows Services, Windows Scheduled tasks, Investigating Event Logs/Error Logs
*Experience of supporting applications running across multiple platforms (Web, Desktop, Virtual Desktop, Mobile)
*Ability to learn and understand new technologies with relative ease and to apply new learning to problem investigation/fault resolution
*Proactively identifies areas for improvement, shares lessons learned with colleagues and encourages others to do the same
*Good communication and interpersonal skills

Salary and Benefits:
Up to £55,000 per annum + an excellent benefits package, including pension, bonus and further flexible benefits package

None

Responsibilities:

Design, test, and implement custom solutions for our clients and technology

Understand FIX order messaging whilst working in our bespoke environment

Monitor and investigate trade problems and understand position management

Have strong written and telephone communication with clients and vendors

Provide day to day support of a high paced trading platform and effectively communicate issues and workarounds to our clients and internal business

Understand all of our internal and external connectivity in FIX and various APIs

Build and maintain all connections within our production trading environment

Experienced required:

Experienced Application Support Analyst

Equities experience

Degree in computer sciences and/or experience supporting an electronic trading hub

Strong SQL skills

Knowledge of Unix/Solaris (intermediate user level as a minimum)

Good understanding of networking, operating systems architecture, message queuing and Internet protocols

Experience with FIX protocol

Coding experience (any language) is advantageous

None