My client is a Global Software Solutions leader, currently dominating within their industry, and they have a superb reputation of being a forward thinking employer, offering fantastic career opportunities! Due to continued success and growth within the organisation, my client is now seeking a methodical and analytical Network Infrastructure Engineer who is able to work to tight deadlines, to join their team.

A leading Financial Services firm is looking for a Network/Infrastructure Engineer to join their successful and growing IT Network team.

Key responsibilities:

• Support day to day network services, monitoring and dealing with operational issues
• Manage data network infrastructure, covering Router, switch, Firewall, IDS/IPS, Proxy and other technologies in network technology.
• Support the network security framework and responsible for the vulnerability & patch management.
• Acting as the 3rd line support for all network equipment and network security related issue
• Providing 2nd support in other domains such as the server, storage, Active Directory, email, desktop, backup, VMWare, etc.

Key Skills required some of the following:

• Cisco CUCM,
• Jabber, SIP, ASA,
• Juniper SRX,
• MPLS, QOS, Cisco ACS,
• Bluecoat or Solarwinds Monitoring
• Experiences in configuring and troubleshooting routing protocols - OSPF, EIGRP, BGP
• 2nd line experience in general Infrastructure:
  • Windows server
  • AD
  • Storage
  • Backup
  • Database storage.

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The Head of IT Operations will be responsible for establishing and maintaining efficient procedures and processes, reporting directly to the CTO to support the achievement of the strategic objectives. Currently supporting UK customers, this senior role will head up the company's growing infrastructure team and play a vital part in supporting their international expansion plans.

Head of IT Operations - c£60K - required strong in the management of a small IT function responsible for Infrastructure, Systems, Support and Project Delivery to work for my fast growing financial services client based in the heart of London.

Reporting directly to the IT Director you will be managing a team of IT Support Engineers responsible for managing all aspects of my clients IT Operations which include processes, support, Infrastructure and project delivery. To be considered you will have an excellent track record of leading a successful team and managing a range of technologies and ITIL best practice.

This will also include the following:

o    Proven leader who is self-motivated and driven with excellent management skills

o    Broad technology experience: Windows Servers, virtualization, storage and network plus Cloud (AWS or Azure)

o    Experience of Office 365 and Contact Centres

o    Familiar with DR/BCP, high availability, backup and security

o    Good knowledge of ITIL or any other industry standard best practice framework

o    Service Desk Management and management of projects

If you have excellent people, communication, and organizational skills, with the ability to work to tight deadlines within a fast-paced environment then PLEASE APPLY NOW

An exciting opportunity have arisen to join an expanding global organisation for an experienced IT Infrastructure Engineer looking for an experienced IT Infrastructure Engineer to provide 2nd and 3rd Line support. Acting as the escalation point to the Desktop Support Engineer.

Excellent opportunity to join a close knit, dynamic IT team. Looking for someone who is willing to gain exposure and take ownership of the environment.

Experience working in a support and a customer service focused environment (Minimum 5 years).

Strong communication skills.

Technical skills required:

• VmWare,
• Windows, Exchange
• SCCM 2012
• SharePoint
• Active Directory
• Networking (DNS, DHCP, TCP/IP)
• Remote Access tools
• Mobile device configuration (Blackberry Unified Messaging)
• Storage Area Networking (HPE 3PAR)

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My client is a Global Software Solutions leader, currently dominating within their industry, and they have a superb reputation of being a forward thinking employer, offering fantastic career opportunities! Due to continued success and growth within the organisation, my client is now seeking a methodical and analytical Network Infrastructure Engineer who is able to work to tight deadlines, to join their team.

Network Infrastructure Engineer - 3rd Line Technical Support - Infrastructure Engineer - Project Engineer - Windows Server 2012/2016 - VMware - CCNA - Storage Solutions - Microsoft Desktop 7/10 - Networking Routing - DNS - London - £45,000 - £50,000

I am looking for a meticulous 3rd Line Support Engineer to be an escalations point within the network and infrastructure team and to work with the onsite project team in assisting in day to day delivery of technical support!

If you have excellent customer facing skills and happy to get involved in project work and provide great customer experience support then this is the role for you!

Key Skills:

• Microsoft Windows Server 2012/2016
• VMware - building and maintaining Servers
• Experience of storage solutions/Fibre, iSCSI and SAS
• CCNA
• Microsoft Desktop (7/10)
• Networking experience such as IPV4, Routing, DNS
• Great customer service and communication skills is a must

The main responsibility of this role is to provide Infrastructure Support/3rd Line Technical Support/Network Support within the Microsoft, Cisco and Virtualisation operating & application arena. The role is focused upon day to day delivery of technical support which needs to be completed in an effective and attentive manner. The nature of the business requires a high level of technical knowledge, flexibility, common sense and initiative. If you are a Network Infrastructure Engineer looking for your next London based career opportunity then contact Adam NOW - Salary is £45,000 - £50,000 + Excellent Benefits.

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The incumbent will be responsible for working across a broad range of technologies and liaises across multiple departments of the business to support incidents, problems and requests. Responsible for on- desk support and also answering IT requests via phone, email and explaining solutions in technical and nontechnical terms.

Key day to day responsibilities 

*Ensure effective day-to-day running and operations of Server, Branch Network, Branch workstations and Printers.

*Ensure continuous availability of all IT systems installed at London Branch, STB Regulatory Application

*Symantec App - Malware Protection, VMWare

*Avaya Call recording, Patch Management

*Active Directory, Back up and Storage Management, File server

*Infrastructure components which includes Routers, Switches, UPS and Firewall.

*Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action.

*Maintain awareness of H.O. IT projects and capabilities.

*Responsible for the implementation and communication of IT security policies within the branch.

*Test maintain and update branch Disaster Recovery Plans.

*Provide the initial point of contact for all IT hardware and software suppliers of London based systems.

*Provide the first level of technical support for London branch staff, and call upon suppliers or Head Office support as necessary in accordance with defined procedures.

*Telephone systems - responsibility for the maintenance of the Avaya telephone systems and mobile phones and recording systems in coordination with local vendor/Group IT in H.O.

*Backup Desktop Support Engineer during his absence/leave. Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, and mobile/smart phones) related to desktop infrastructure.

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Specification:

As an IT Infrastructure Team Lead (Open Source) you will help architect and build the ground breaking, game changing technology solutions that power the business. You will help pushing the limits of what technically can do as we write, build and run all our own software systems.

Responsibilities:

·         Support technology and customer operational environments

·         Building the effectiveness, productivity and performance of the team

·         Identifying and working to remove obstacles to the team's productivity

·         Fostering collaboration and building relationships with project/development teams within the business

·         Supporting team members with a focus on personal development

·         Leading great communication practices inside the team and with other teams they interact with

·         Lead by example through technical excellent

·         Hands on role splitting 50/50 operational responsibilities as well as leading and mentoring the team.

·         The role will grow over time with opportunities to be more management focused

·         Act as a bridge between the operations and the development teams to help promote a maturing DevOps culture.

·         Incident and Stakeholder management at all levels

·         Guidance for the BAU technical support teams

Skills:

Ideal applicants will have a good breadth of experience across most of the following, ideally with a specialism in one or two areas -

·         Linux & UNIX (RedHat, Apache, Tomcat)

·         SAN and Cloud Storage (eg CEPH, NetApp, Veeam)

·         Container Platforms (Docker/Kubernetes)

·         DevOps tooling (eg Chef/Puppet/Ansible/Jenkins)

·         Awareness of AWS and Google Cloud Platform

·         OpenStack [desirable]

·         Networking and Connectivity [desirable]

·         Virtualisation (Hyper-V/VMware) [desirable]

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Our client is looking for the successful Senior Infrastructure Engineer to be responsible for monitoring, analyzing and the management of incidents and problems to Level 3. This will involve a mixture of BAU and project-based work IT Infrastructure Engineer - Financial Services - London

Looking for someone to provide 2nd and 3rd line support, acting as the escalation point to the Desktop Support Engineers

Techincal Skills:

• Experience working in a support and a customer service focused environment (Minimum 5 years).
• Technical skills in VMWare, Windows 2008, Window 2012, Exchange 2013, SCCM 2012, SharePoint, Active Directory, Networking (DNS, DHCP, TCP/IP), Remote Access tools, Mobile device configuration (Blackberry Unified Messaging), Storage Area Networking (HPE 3PAR).

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As the successful candidate you will be overseeing all aspects of the company's technology and technology related resources and assets to establish a technological vision for the company that is aligned to the company's overall strategy and that brings accessible technology, innovation and excellence to the business for employees and customers.

You will:

• Develop and maintain clear roadmaps for infrastructure, communications, internal applications and customer/partner facing applications and websites.
• Formulate and agree IT budget and subsequently manage that budget and costs.
• Broaden the skills base in the IT function through recruitment and training to bring in competencies in application development, data management, procurement and project management.
• Day to day management of the IT team, prioritising and monitoring project work.
• Work closely with operational functions to develop and streamline Back Office processes.
• Manage telecommunications infrastructure including the related development plans, projects, policies and procedures.
• Have an awareness of the latest significant trends in technology and its delivery and proactively seek to gain commercial advantage through adoption of appropriate innovations.
• Improve attitudes and competencies in technology across the business particularly related to web based technologies
• Oversee the adoption of appropriate operational processes to ensure that the infrastructure and data is both secure and resilient.
• In collaboration with HR, oversee the adoption across the business of unified communications and appropriate security protocols.
• Attend weekly Operational Board meetings.

You will have:

Technical Skills and Knowledge

• Practical knowledge and experience of networking, storage, communications, hardware and cloud technologies.
• Practical experience of development languages, frameworks, stacks and development approaches including Agile.

Procurement & Vendor Management

• Ability to diligently negotiate commercially sound agreements (terms, conditions and pricing) with vendors of all sizes.
• Proven ability to manage vendor relationships.

Your will receive:

• A salary of up to £90,000
• A discretionary annual bonus scheme of up to 10% of your salary
• 28 days' paid holiday leave
• Company pension scheme
• Private healthcare

If you are interested in this position then please apply ASAP or contact

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