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IT Support Manager at Pharma Research Unit(MNC)

Job link
Experience desired
7 years
Salary Offered
£ 74.2K Per Year
Job type
Permanent
Location
Liverpool
Posted
about 1 month ago
Industry
IT
Show Details & Apply
Primary skills
LAN Troubleshooting, Software Troubleshooting, Troubleshooting, Hardware Installation, Computer Networking, Computer Hardware, Windows System Administration, Windows, Linux, Unix, Unix Shell Scripting, Linux Kernel Programming
Secondary skills
Team Leader IT, Team Handling, Client Relationship Management
Benefits
Bonus
Job description

Roles:

  1. Candidate should log all service desk calls and tickets into the system for use by other technical support analysts.
  2. Take ownership of network tickets until resolution and ensure tickets are resolved at the specific time.
  3. Maintain a log of user accounts and passwords for company employees.
  4. Setup, install and configure computers, phones and applications for all the employees of the company.
  5. Perform post-resolution follow-ups to help desk requests.
  6. He/she should maintain backup files for company computers, phones, servers, and other technical devices.
  7. Resolve complex hardware, software, business system and network issues through active troubleshooting of the problems.
  8. Respond to support requests, troubleshooting, escalation management and problem resolution for customers and clients.

It will be highly advantageous if candidate also has Powershell like skill.

Message to candidate

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

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DevOps Engineer at Access data services

Job link
Experience desired
7 years
Salary Offered
£ 57.3K Per Year
Job type
Permanent
Location
Bristol
Posted
2 months ago
Industry
IT
Show Details & Apply
Primary skills
Jenkins, Groovy, Docker, Kubernetes, platform operating, application development
Secondary skills
Powerpoint skills
Benefits
25 days vacation per year, gym subsidies, private medical insurance, 4 extra days leave per year for charitable work of your choice.
Job description
  • Ability to manage life cycles and release management processes for applications running in Pivotal Cloud Foundary.
  • Ensure if the applications have automated functional tests  that are used to determine successful deployment and operation of applications.
  • Must be able to demonstrate  if the application is configured  and have  alerts under exceptional conditions.
  • Capability to continously deliver process to build , deploy and promote  Pivotal Cloud Foundary applications.
Message to candidate

CHECK BEFORE YOU APPLY:

  • Must be eligible to work in the UK and no sponsorship will be provided.
  • No CCJs
  • Proven certificates
  • Fully completed applications
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Portfolio Manager/IT Programme at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
running IT, Financial Services, portfolio management
Secondary skills
Advanced analytical, business problem solving, PDG
Benefits
Up to £55k per annum
Job description

A leading financial services in Herefordshire/west midlands, are currently undergoing a huge organisation transformation. As part of their continued business expansion the are now recruiting for a Portfolio Manager to join the Portfolio, Programme and Project Office, based in the Hereford Head Office. In this role, you'll coordinate the effective and efficient operation of the portfolio management practices, oversee risk management of the portfolio process, manage portfolio initiatives and act as a champion for the process across the business.

As Portfolio Manager, some of your key duties will include:

·         Leading the Portfolio Progress Group and Portfolio Direction Group Meetings

·         Drafting the portfolio strategy and delivery plans with the Head of Portfolio, Programme and Projects

·         Keeping the portfolio management framework up to date

·         Preparing the regular portfolio dashboard for the PDG, including Company Directors

·         Ensuring that business cases/initiative proposals (particularly costs, benefits and risks) are prepared on a consistent and reliable basis across the portfolio

·         Line management of the team of Lead Business Analysts, including appraisals, recruitment and regular 1-2-1s

You'll demonstrate that you have:

·         Significant, demonstrable IT and Business User experience, ideally gained within a Fintech or Financial Services environment. with sensitivity and commitment to business problem solving

·         Demonstrable experience establishing and managing a Portfolio function in an IT/Information Systems led projects environment

·         Advanced analytical, strategic planning and execution skills to maintain portfolio alignment to the business strategy

·         Familiarity with the use of reporting tools to monitor portfolio activities and analyse portfolio performance

 

·         Significant experience running IT/Information Systems led business change projects and portfolios.

Message to candidate

None.

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Project Manager - Transformation, Scheduling, Bids at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 46K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
Accounting
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Primary skills
Project Manager, Stakeholder Management, Project Coordinator, Generate plans, commercial colleagues
Secondary skills
delivery, installation, internal policies, Extensive experience, Project Management, Formal qualification
Benefits
£40K - £50K
Job description

Management of project(s) up to £5m within the constraints set out by the business. Ensure that assigned project(s) produce the required outcomes in accordance with time, cost, quality, scope, risk and benefit/performance goals in the life cycle from bid preparation through to acceptance. Work with customers to understand and track their evolving needs and ensure the project(s) meet them.

Key Duties and Responsibilities:

Act as customer interface for project

Plan, direct, monitor and control assigned project(s)

Oversee and approve project activities during proposal development, product design, procurement, subcontractors, manufacturing, testing, delivery, installation and acceptance

Generate plans, commission estimates, evaluate risk, prospect for follow-on opportunities

Represent and report project status to internal stakeholders

Develop resource demand, engage with Matrix teams to secure capacity

Manage all aspects of change control

Work with commercial colleagues to address contractual considerations

Comply with company's internal policies and processes

Perform such other duties as may be assigned

Role Requirements

Essential:

Extensive experience operating successfully as a Project Manager in a similar capacity

Excellent communication skills both verbal and written

Expertise with Project Management tools

Desirable :

Formal qualification such as APM or PRINCE2 or equivalent

Managing, building, and motivating multi-disciplinary teams

Skilled working at different organisational levels, from shop floor to C-suite

Ideal

Ability to inspire, lead and influence others

Knowledge of the transport or related domains

Engineering or technology background

Message to candidate

None

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Test Manager at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 500 Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
VMWare, Windows 2008 server/2012 server, SQL server, IIS services, testing print, System Integration Testing, Jira, Zephyr testing toolset
Secondary skills
Communication Skills, MS Excel, MS Word, MS Project, evident documentation, PMO
Benefits
£400 - £600 per Day
Job description

Experience of working in multiple large scale application development/systems integration projects.

Has a good level of management skills, with a particular emphasis on interpersonal and negotiating skills. Must be able to lead teams successfully in a challenging environment.

Has a sound level of commercial, organisational, time management and resource management skills. With an ability to prioritise work activities, pay attention to detail and conduct meetings in an effective manner.

General Test Management skills;

·         Virtual team management

·         Stakeholder management

·         Defect management

·         Risk and issue management

·         Test traceability matrices,

·         Proficient in the use of MS Project

·         Effective management of the third party, including off-shore, resources

The Test Manager will be responsible for delivering:

·         Test execution and support of Client and other suppliers testing activities

·         Management and creation of Phased Test plans, eg CIT, SIT, UAT.

·         Authoring and creation of Test scripts from HLD, LLD and requirements.

·         Xerox Print Service compliance with the Client's Test Strategy

·         Xerox Print Service compliance with the Client's Testing Policies, Processes, Procedures

·         Ensure alignment of all Xerox test processes with the Client's Test Strategy

·         Management and change control of the Xerox Model Office test environments

·         Create and maintain Xerox test data and process documentation

Required Skills and Experience

·         Knowledge and hands on experience of managing virtualised test environments. ie VMWare

·         Knowledge of building and configuring environments with Windows 2008 server/2012 server

·         (ideally)

·         Knowledge of SQL server, IIS services

·         Experience of testing print/testing driver's/print Servers/print migration etc

·         Experience of defining/creating test strategies and plans/test scheduling with multiple

·         suppliers

·         Experience of System Integration Testing

·         Excellent written and verbal communication skills as will have to work with project/service

·         Delivery/external suppliers/and attend client meetings

·         Excellent MS Excel/MS Word/MS Project skills and can evident documentation skills

·         Experience of documentation approval processes, review, auditing and sign off through PMO

·         Experience of testing aligned to multiple towers ie Print and Network in a SIAM model

Candidate having a skill such as PowerShell will be highly preferable.

Message to candidate

CHECK BEFORE YOU APPLY :
● Must be eligible to work in the UK and no sponsorship will be provided.
● Proven experience
● No CCJs
● Fully completed applications
Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up
and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

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Application Support Analyst/Core Business Systems Analyst at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 47.5K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
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Primary skills
IT technical, demonstrate, Manage applications, SQL, Advance Windows 7, IIS, CRM, Elite/Aderant
Secondary skills
professional services, general administration, installation, Maintenance, MS Office 2010 & 2016, IntApp Time/Carpe Diem
Benefits
£45k - £50k per annum
Job description

Responsibilities
*Provide 3rd line support to the IT Service Desk, for assigned applications
*Successful execution of projects and delivery to meet IT benchmarks used to measure operational health and performance
*Assist with the implementation, upgrade and maintenance of the firm's applications, through technical, analytical or programming methods
*Document the implementation of applications through design, configuration, and support reports
*Perform configuration, testing, and multi-tiered system integration of applications, with minimal supervision, following the full life cycle methodology
*Evaluate individual user software requests; analysing acceptable solutions that satisfy client needs without sacrificing the stability of firm wide software
*Analyse the impact of new technology on day-to-day operations/workflow and advise on associated application integration and re-engineering, and architecting efforts
*Be aware of the technologies, ITIL & ISO processes and procedures in use within the department
*Adhere to local and regional IT operational standards
*Participate in the 3rd line on-call support rota
*Give customers confidence that their issue is understood and being dealt with promptly, keeping them informed of progress, driving issues through to resolution, offering mitigations where applicable
*Working as part of a team, with a positive "can do" attitude, sharing advice and workload to provide the best possible service to users
*Analyse user problems or enquiries and follow through to resolution within agreed service level agreements to provide excellent customer service and to ensure users are able to continue to work
*Responding to "How do I.." queries
*Liaising with 3rd Party Support vendors

Technical Skills
*Proven experience in an IT technical role in a 24 x 7 global support environment; professional services experience is desirable but not essential
*Is able to demonstrate experience of managing and upgrading applications
*Able to clearly document technical processes and procedures
*Experience of SQL (general administration, installation, maintenance)
*Advanced knowledge of Windows 7 & 10, IIS and Active Directory
*Microsoft applications knowledge (especially supporting and integrating MS Office 2010 & 2016)
*Good working knowledge of Document Management Systems
*Can support and integrate standard legal software
*Good understanding of Speech Recognition Software
*CRM system tiered knowledge level (eg InterAction)
*PMS systems knowledge (eg Elite/Aderant)
*Time recording knowledge(eg IntApp Time/Carpe Diem).

Message to candidate

None.

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Software Test Engineer at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 48K Per Year
Job type
Permanent
Location
Bristol
Posted
about 1 year ago
Industry
Accounting
Show Details & Apply
Primary skills
TDD, BDD, Automation, Python, Software Test Engineer, analysis
Secondary skills
communications systems, automation technologies, Linux installations, software testing methodologies, test fixtures
Benefits
£45k - £50k per annum + Pension
Job description

Job Description :

Software Test Engineer - Python - Automation - TDD - BDD

A Software Test Engineer - Python is required to join a global industry leading technology company operating within the Aviation industry. You will join an innovative Software Testing team working on a brand new product that will help revolutionise Airline travel in the near future!

Role: Software Test Engineer - Python

As Software Test Engineer - Python you will be responsible for:

+ Deriving test cases from requirements and technical documentation
+ Writing, maintaining and debugging automated tests in Python
+ Setting up and executing manual test cases
+ Troubleshooting issues, raising defect reports and performing root-cause analysis on failures
+ Designing test fixtures and equipment
+ Driving continuous process improvement and being actively involved in identifying opportunities to adopt innovative testing technologies and techniques
+ Maintaining test rigs and environments
+ Working closely with the product and development teams

Experience:

As Software Test Engineer you will have experience of:

+ Experience of testing wireless networks and communications systems
+ Experience of test automation using Python
+ A strong understanding of testing and automation technologies
+ Experience of delivering and maintaining Linux installations
+ Sound knowledge of software testing methodologies
+ Use of defect tracking systems and version control systems
+ Experience of Agile methodology, TDD and BDD

Message to candidate

None.

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Application Support Technician at IT Service Provider

Job link
Experience desired
4 years
Salary Offered
£ 40K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
Oracle Access, MySQL, SQL Server, SQL Server Dba, Advanced Java, MFS
Secondary skills
Good Communication, WMS, WMS, Oracle WMS
Benefits
£40k per annum
Job description

We are looking for candidates have experience supporting complex Logistics systems; strong knowledge of SQL, PL/SQL and a understanding Object Oriented Programming is required. All candidates must consider4 on 4 off 24/7 shift work before applying 

Responsibilities:

*Identifies and resolves issues with Warehouse Management Systems (WMS) and Material Flow Systems (MFS). 

*Identifies issues that are mechanical or logical in nature and escalates to the appropriate team for resolution. 

*Designs generates and maintains reports detailing the daily operations of the systems.

*Analyzes system daily operation reports to track and identify opportunities for continued improvement. 

*Updates help-desk ticketing system to track, monitor, and resolve issues. 

*Writes and updates knowledgebase articles

*Effectively communicates with customers in high-impact scenarios. 

*Shift work as part of rotation for 24/7 coverage

*Monitors and troubleshoots server availability and updates Software as needed. 

*Designs test scenarios to identify system issues. 

*Trains internal and external customers to increase system knowledge, resolve issues and prevent issues from recurring. 

*Creates documentation and training materials for system users and system service & maintenance.

Skills/Experience 

*BSc or HND/HNC in Computer Science, IT engineering or equivalent combination of education and experience in similar work.
*Experience with Java or other object-oriented programming languages.
*Experience with SQL databases (Oracle, MySQL, SQL Server).

Message to candidate

None

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Network Engineer at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 42.5K Per Year
Job type
Permanent
Location
Leeds
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
Network Engineer, Technical Leader, Layer 2, multi-vendor environment, Brocade and Cisco kit, Familiar with Layer 2 technologies, Knowledge of security components (Firewalls, Routers)
Secondary skills
Firewalls, Wireless, TCP/IP, managing Juniper, HP, running cables, installing access points, Senior or Lead Network Engineering role, A good understanding of networking - TCP/IP, Excellent understanding of Wireless networking
Benefits
£40k - 45k per annum, Benefits: Excellent benefits -
Job description

If you are a Network Engineer with CCNA / CCNP my client would be very interested in speaking with you. My client is an IT Service Provider and Cisco Partner who are looking for a Network Engineer with solid networking experience within a network operations background to join their multi-tenanted environment. If you come from a Datacentre / Hosting environment then this could be the right role for you.

A technology-driven Internet service provider is currently looking for a Senior or Lead Network Engineer to work across a number of their client sites - mainly Slough, Reading and West London. 

This role will include escalated telephone and face to face support, working in a multi-vendor environment supporting and managing Juniper, HP, Brocade and Cisco kit and also will include physical work (ie running cables, installing access points). 

Due to the nature of this role is it imperative that the successful candidate does have their own transport.

Skills and Experience Required:

  1. Proven experience within a Senior or Lead Network Engineering role
  2. A good understanding of networking - TCP/IP
  3. Familiar with Layer 2 technologies
  4. Excellent understanding of Wireless networking in a campus environment
  5. Knowledge of security components (Firewalls, Routers).
Message to candidate

None.

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Network Engineer - Support - Incident Resolution at IT Servicer Provider

Job link
Experience desired
5 years
Salary Offered
£ 460 Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
Check Point/Fortinet/McAfee Firewalls, Support/maintenance/network fixing as a key focus., Wireless technologies, Network Load Balancing (Cisco/F5), WAN Optimisation (Bluecoat), Encryption devices (AEP/L3 Catapan)
Secondary skills
Detailed Network Packet Analysis, BMC Tooling, Cloud (AWS/Azure) technologies, Intrusion Detection (IBM), Internet Proxy/Content Checking, problem solving skills, ITIL 3 framework
Benefits
£460 per Day
Job description

This is an opportunity for an experienced Network Engineer to work on a very exciting and challenging secure site within the Services Operations Group. You will ensure that the teams SLA’s are met across the client’s large estate on a daily basis and have responsibility for performing Network Operational duties, including reporting, troubleshooting.

We are IT recruitment specialists partnered with a major central government organisation. They are currently looking for a Senior Network Engineer to join their messaging services team.

This is a real opportunity to put your experience to the test on a large scale and develop your skill set.

It is expected that the successful applicant will have a minimum:

  • Cisco Certified Network Professional (CCNP) or equivalent HP/Aruba

Five years expertise supporting some of the following technologies in a large corporate/government network:

  • Check Point/Fortinet/McAfee Firewalls
  • Support/maintenance/network fixing as a key focus.
  • Encryption devices (AEP/L3 Catapan)
  • Internet Proxy/Content Checking
  • WAN Optimisation (Bluecoat)
  • Network Load Balancing (Cisco/F5)
  • Intrusion Detection (IBM)
  • Wireless technologies
  • Cloud (AWS/Azure) technologies
  • BMC Tooling
  • Detailed Network Packet Analysis

Essential Knowledge, Criteria and Skills:

  • The security requirement for this post is SC clearance, if not held it will be provided.

Applicants should:

  • Have proven problem-solving skills in network technologies and have an understanding of the ITIL 3 framework
  • Be proficient in leading associate/intermediate engineers in the complex, high priority, and major incidents.
  • Have experience in communicating complex problems and solutions to a senior audience
  • Interface professionally with customers, stakeholders, and suppliers
  • Be able to produce and maintain high-quality technical documentation.
Message to candidate

None.

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