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IT Manager at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted date
Sep 15, 2018
Industry
Accounting
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Primary skills
Windows Server management 2008 R2/2012/2016, VMWare, Networking (LAN/WANs/Routers/VLAN's/VPN's/Wi-Fi), Citrix XenApp/XenDesktop, RDS
Secondary skills
IT Project Management, Infrastructure Background, networking knowledge, AV, ITIL v3 Foundation
Benefits
£50k - £60k per annum
Job description

You will report directly into the IT Director, managing a small team of technicians and be responsible for the delivery of IT support for multiple sites across the UK. To be considered you will have an excellent track record of leading a successful team and managing a range of technologies.

This will also include the following:

 

·         Windows Server management 2008 R2/2012/2016

·         Technical Knowledge - Windows, VMWare, Networking (LAN/WANs/Routers/VLAN's/VPN's/Wi-Fi), Citrix XenApp/XenDesktop, RDS and Terminal Services

·         IT Project Management Skills

·         Infrastructure Background

·         Solid networking knowledge - configuration and administration

·         An Understanding of AV and Telephony Systems

·         Excellent knowledge of ITIL best practice- ITIL v3 Foundation

·         Liaising with 3rd parties and vendors

·         Travel to office sites/venues will be required on occasion

 

·         Any candidates with experience in the hospitality or leisure industry where you have supported multiple sites would be desirable.

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Senior IT Infrastructure Support Engineer at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 50K Per Year
Job type
Permanent
Location
London
Posted date
Sep 06, 2018
Industry
IT
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Primary skills
Windows Server 2012, Active Directory, VMWare, Hyper-V
Secondary skills
MS Office 365, MS Azure, Windows 7, Windows 10, Network Switches, Routers & Firewalls
Benefits
Up to £50k per annum
Job description

My client is a leading cutting edge agency in need of an experienced IT Infrastructure Engineer. This will be a stand-a-lone role looking after the Servers, desktops & networks, with some remote support from an external IT company as & when needed. 

To be considered for this position you will have a strong background with both Windows & Apple Mac systems. You will be a confident and outgoing individual with a passion for IT and the desire to help move the business forward from an IT perspective.

As an experienced IT Engineer you will have experience with the following systems:
- Windows Server 2012
- Active Directory
- VMWare &/or Hyper-V
- MS Office 365 & MS Azure
- Windows 7 &/or Windows 10
- Apple Mac laptops & desktops
- Network Switches, Routers & Firewalls

Although NOT essential, any further experience with MS SQL Server, SharePoint and IIS would be highly beneficial. As a creative agency my client runs a dual Windows & Apple Mac environment so anyone having supported a media, design or marketing business infrastructure before would be ideal. 

This role will be very progressive and allow the individual to have complete control over the future of the IT systems and all projects. You will have additional support from a 3rd party IT MSP to provide either remote support or project support. 

If you are an experienced Senior IT Engineer with a skill set including a mix of Windows & Apple systems please send me your CV immediately. My client will match your skill set with a salary of up to £50,000 + excellent benefits. Please state ref: ASH016191CJP in the subject line.

Key Words: Senior IT Engineer, Infrastructure Engineer, Senior Windows Technician, 3rd Line Support Analyst, Windows Server, Active Directory, Exchange Server, Office 365, MS Azure, VMWare, Hyper-V, MS SQL Server, IIS, SharePoint, Windows 7, Windows 10, Apple Mac, MacBook Pro, Cisco network, Cisco Switches, Cisco Routers. 

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Lead Network Engineer at IT Infrastructure

Job link
Experience desired
3 years
Salary Offered
£ 60K Per Year
Job type
Permanent
Location
Manchester
Posted date
Sep 03, 2018
Industry
IT
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Primary skills
Switches, Routers, Firewalls, security Servers, WAN circuits
Secondary skills
networking professional, planning, networking infrastructure
Benefits
£55k - £62k per annum + £6.3k car allowance + 10% bonus
Job description

Are you an experienced, driven and motivated Network professional?
Have you managed the network infrastructure for an enterprise global growing business?

This market leading global technology business is seeking a Network Lead to join a high performing IT team, supporting a large network infrastructure across 65 sites in EMEA.

Taking responsibility for one report you will manage the network infrastructure and voice for the region, including Switches, Routers, Firewalls, security Servers, WAN circuits, telephones etc.

Reporting to the IT Director for EMEA you will provide support with any network and telecom issues which may arise as well as leading the planning, design and implementation of entire networking infrastructure for any new sites. 

Based at the offices in Buckinghamshire, the role does encompass some travel across the EMEA region and as a guide you can expect to travel for 3-5 days every 6 weeks.

The successful candidate will be a technically adept networking professional, demonstrating an ability to interface with all levels in a global business, providing strong leadership and direction to the team and becoming a subject matter expert across the company's IT systems and network architecture.

Experience with Cisco Call Manager, Office 365, Skype for Business or Skype PBX would be highly advantageous. 

The starting salary for this role is up to £62,000 plus £6.3k car allowance and additional generous bonus and benefits package. You join a high performing, professional and high growth environment, with excellent opportunities for salary and career progression. To apply for the role, please send your CV with the reference number ASH16341RT.

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Application Support Manager at Global Investment Bank

Job link
Experience desired
5 years
Salary Offered
£ 60K Per Year
Job type
Permanent
Location
London
Posted date
Sep 03, 2018
Industry
Finance
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Primary skills
application support, SDLC, network security, BACS/CHAP, Reuters
Secondary skills
infrastructure architecture, Banking, Financial, SWIFT, Bloomberg, Treasury
Benefits
£55k - £65k per annum + bonus + good package
Job description

Skills Requirement:

·         Experience in application support management and team leadership role.

·         Experience in leading a multi skilled technical team in a customer focused environment.

·         Experience of running a technical team in a customer focused financial services environment.

·         Good understanding of infrastructure architecture and principles.

·         Demonstrable understanding of application and network security.

·         Excellent understanding of the SDLC in multiple technologies.

·         Worked within the Banking and Financial Sector.

·         Exposure of some of the following: SWIFT, BACS/CHAP, Reuters, Bloomberg, Treasury.

·         Worked with third party providers.

My Client is looking for an App Support Manager to manage their App Support Team of between 5-10 people. This opportunity is based within the City and is the perfect opportunity for someone who is keen to learn and continue their career within the banking and financial sector.

You will be responsible for leading and managing the team, providing high quality operational and technical app and systems support to their customers and internal business functions. The team is great and environment is relaxed.

 

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Network Infrastructure Engineer at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Sep 03, 2018
Industry
IT
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Primary skills
Knowledge of ITIL, Strong analytical, HTTP, HTTPS, DNS, X400, TCP, IP, DMZ, Routers, CCNA, Advanced Firewall
Secondary skills
Excellent communication skills, problem solving skills, SMTP, FTP, DHCP, Understanding of Networks, Core MS Windows administration skills.
Benefits
Up to £45k + 5% flexible benefits
Job description

About this job

This is a fantastic opportunity to work on one of the largest and most complex IT sites in the UK! As part of a very experienced Network Security Team, you will work within the Delivered Service element providing daily incident resolution and administration, deliver demand and project work, while providing guidance and support in areas of key expertise. You will have excellent experience in IT security techniques, security products, server and application deployment and fault finding. With a strong Networking background, ideally with extensive experience in Gateway security, Firewalls and IDS you will be comfortable in a Microsoft environment with Linux.

SC Cleared or eligible and prepared to go through and be eligible for Advanced Clearance

Desired Experience:

  • vSphere virtualisation systems.
  • Previously held a server support role, in a secure environment.
  • Knowledge of MoD, CESG and other mandated government IT legislation.
  • Certified Information Systems Security Professional or other security certification.
  • Experience in working with Service Level Agreements.

EXCLUSIVE OPPORTUNITY: Sopra Steria, a European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings on the market: systems integration, software development, infrastructure management and business process services. Sopra Steria is trusted by leading private and public-sector organisations to deliver successful transformation programmes that address their most complex and critical business challenges. Combining high quality and performance services, added value and innovation, Sopra Steria enables its clients to make the best use of digital technology.

With over 38,000 employees in more than 20 countries and revenue of €3.6 billion in 2015, this is a great time to join the organisation as you will be pivotal to our continued development and growth plans. We're offering you the opportunity to do more too - using your business skills and knowledge, and your creativity, to add more value than clients would traditionally expect.

Essential Experience:

  • Experience of working within the Security Services environment whilst also being capable of performing administration duties across Windows and Linux based Server Infrastructure, Security Appliances, Network Infrastructure, Virtual Environments and Storage.
  • Core Linux administration skills.
  • Core MS Windows administration skills.
  • Advanced Firewall and Proxy administration (to include install, configurations and fault finding).
  • Comprehensive Networking experience and expertise (CCNA or equivalent).
  • Recent experience of working within security environments.
  • Understanding of Networks, Routers, DMZ and Switches.
  • Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X400) .
  • Strong analytical and problem solving skills.
  • Excellent communication skills (oral and written).
  • Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments).

About this Company

On offer is the opportunity to work for a European leader in digital transformation. The roles come with competitive salaries, the opportunity for further development and the potential for a wide and diverse career within.

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IT Manager at IT Servicer Provider

Job link
Experience desired
5 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted date
Sep 02, 2018
Industry
IT
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Primary skills
IT management, Windows Server management, Active Directory, Group Policy, DHCP, Microsoft HA
Secondary skills
VMware, Citrix XenApp, XenDesktop, RDS, LANs, WANs, Routers, DBA
Benefits
£50k - £60k per annum + Benefits and Bonus Package
Job description

Key Responsibilities 
*Reporting to the IT Director, you will help to define the strategic plans for future infrastructure, network and IT support needs for the business 
*Manage the provision of high-level IT support services to internal and external clients and venue staff (IT, AV, Wi-Fi, Networking, etc.) 
*Responsible for the management, operation, support and improvement of;
Business systems and Servers (web, app, DB)
Technical infrastructure - IT, Audio Visual, Networking, Compute, Storage, etc. 
*Responsible for the implementation, maintenance and monitoring of the IT, security and Audio Visual environments. 
*Administration, Patching and monitoring of the Servers & storage environments to identify and act on issues before they become problems. 
*Responsible for the management, guidance and mentoring of the IT team staff and contractors to ensure that operational systems and infrastructure run efficiently across all venues;
*Recommendation, Implementation and management of security systems at all levels in order to protect the company's data and infrastructure 
*Managing subcontract, supplier, vendors and support company relationships 
*Add value to the business by driving greater efficiency and effectiveness through systems, automation and process improvement. 
*Ensures security and upgrades are applied to all endpoints, Servers and networking equipment 
*Management of Backups, DR and BC systems 
*Optimizes system availability, security, and performance of systems. 
*Help drive the implementation of ITIL processes as required 
*Risk assessment of system stability and deployment of mitigation measures 
*IT related purchasing management 

Essential Skills 

 

*Minimum 3 years' IT management experience, ideally working in a multi-site environment
*Windows Server management 2008 R2/2012/2016 
*Good Knowledge of Active Directory/Group Policy/DHCP 
*Experience of Microsoft HA Clustering and DNS configuration and administration 
*Good working knowledge of Citrix XenApp/XenDesktop, RDS and Terminal Services 
*Good working knowledge of VMware (ESX, vSphere, etc) 
*Solid networking knowledge, including configuration and Administration (LANs, WANs, Routers, VLANs, VPNs, Wi-Fi) 
*SQL Server Administration or DBA skill 
*MS Exchange 2010 and later versions 
*Web server Configuration& Administration 
*Experience with SCCM/WSUS/WDS 
*Data Centre management experience 
*Experience of SANs, Backup Systems, DR 
*Security (endpoint and server security, proxies, anti-ransomware, etc) 
*3rd party Application maintenance, update and patching 
*Excellent interpersonal skills, with the ability to communicate internally and with clients at all levels 
*Well presented with good communications and interpersonal skills 
*Good attention to detail, enthusiastic with a can-do attitude 
*Ability to work in a fast paced, dynamic environment, prioritising and multi-tasking effectively 
*Must be available to work extended hours and travel to other sites when required. 

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Senior IT Infrastructure Support Engineer at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Aug 30, 2018
Industry
IT
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Primary skills
Windows Server 2012, Active Directory, VMWare, Hyper-V, MS Office 365
Secondary skills
MS Azure, Network Switches, Routers & Firewalls
Benefits
Up to £45k per annum
Job description

My client is a leading cutting edge agency in need of an experienced IT Infrastructure Engineer. This will be a stand-a-lone role looking after the Servers, desktops & networks, with some remote support from an external IT company as & when needed. 

To be considered for this position you will have a strong background with both Windows & Apple Mac systems. You will be a confident and outgoing individual with a passion for IT and the desire to help move the business forward from an IT perspective.

As an experienced IT Engineer you will have experience with the following systems:
- Windows Server 2012
- Active Directory
- VMWare &/or Hyper-V
- MS Office 365 & MS Azure
- Windows 7 &/or Windows 10
- Apple Mac laptops & desktops
- Network Switches, Routers & Firewalls

Although NOT essential, any further experience with MS SQL Server, SharePoint and IIS would be highly beneficial. As a creative agency my client runs a dual Windows & Apple Mac environment so anyone having supported a media, design or marketing business infrastructure before would be ideal. 

This role will be very progressive and allow the individual to have complete control over the future of the IT systems and all projects. You will have additional support from a 3rd party IT MSP to provide either remote support or project support. 

If you are an experienced Senior IT Engineer with a skill set including a mix of Windows & Apple systems please send me your CV immediately. My client will match your skill set with a salary of up to £45,000 + excellent benefits. Please state ref: ASH16191CP in the subject line.

Key Words: Senior IT Engineer, Infrastructure Engineer, Senior Windows Technician, 3rd Line Support Analyst, Windows Server, Active Directory, Exchange Server, Office 365, MS Azure, VMWare, Hyper-V, MS SQL Server, IIS, SharePoint, Windows 7, Windows 10, Apple Mac, MacBook Pro, Cisco network, Cisco Switches, Cisco Routers. 

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Network Engineer at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 42.5K Per Year
Job type
Permanent
Location
Leeds
Posted date
Aug 21, 2018
Industry
IT
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Primary skills
Network Engineer, Technical Leader, Layer 2, multi-vendor environment, Brocade and Cisco kit, Familiar with Layer 2 technologies, Knowledge of security components (Firewalls, Routers)
Secondary skills
Firewalls, Wireless, TCP/IP, managing Juniper, HP, running cables, installing access points, Senior or Lead Network Engineering role, A good understanding of networking - TCP/IP, Excellent understanding of Wireless networking
Benefits
£40k - 45k per annum, Benefits: Excellent benefits -
Job description

If you are a Network Engineer with CCNA / CCNP my client would be very interested in speaking with you. My client is an IT Service Provider and Cisco Partner who are looking for a Network Engineer with solid networking experience within a network operations background to join their multi-tenanted environment. If you come from a Datacentre / Hosting environment then this could be the right role for you.

A technology-driven Internet service provider is currently looking for a Senior or Lead Network Engineer to work across a number of their client sites - mainly Slough, Reading and West London. 

This role will include escalated telephone and face to face support, working in a multi-vendor environment supporting and managing Juniper, HP, Brocade and Cisco kit and also will include physical work (ie running cables, installing access points). 

Due to the nature of this role is it imperative that the successful candidate does have their own transport.

Skills and Experience Required:

  1. Proven experience within a Senior or Lead Network Engineering role
  2. A good understanding of networking - TCP/IP
  3. Familiar with Layer 2 technologies
  4. Excellent understanding of Wireless networking in a campus environment
  5. Knowledge of security components (Firewalls, Routers).
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IT MANAGER at Market Leading Company

Job link
Experience desired
3 years
Salary Offered
£ 50K Per Year
Job type
Permanent
Location
London
Posted date
Aug 19, 2018
Industry
IT
Show Details & Apply
Primary skills
Windows Server, Cisco Routers/Switches, Firewalls/VPN, SQL Server
Secondary skills
supporting SyteLine, technical, ISO, GDPR, Sheffield
Benefits
£45k - £55k per annum
Job description

The Role:

This varied and challenging role will be suited to a hands on IT Manager who is comfortable assisting with technical issues from all levels, 1st line queries to server updates/expansion.

Planning, scheduling budgeting, leading projects, providing technical expertise, managing client requirements.Provide direction and technical expertise in design, development and system integration, streamlining processes where possibleOne area that is highly desirable to this post is the experience for bringing the department/wider organisation in line with Security standards, ultimately ready to obtain security certifications.

 

The Person:

You will be a hands on IT Manager, leading a team of three employees made up of Systems Support and Developers, you will be comfortable liaising with staff from shop floor to director level with technical experience that's includes but not limited to:

Windows Server
Cisco Routers/Switches
Network Security - Firewalls/VPN
SQL Server (VB.NET desirable)

Desirable:

Experience supporting SyteLine

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Network Project Engineer, Cisco - Dorking, CCNA/CCNP at IT Infrastructure Mgmt Company

Job link
Experience desired
3 years
Salary Offered
£ 42.5K Per Year
Job type
Permanent
Location
London
Posted date
Aug 16, 2018
Industry
IT
Show Details & Apply
Primary skills
Manage meetings, company processes, procedures and systems, creative in problem solving, Preferred Skills, IP Networks and fault-finding, VLANs, OSPF, high-availability solutions, QoS/CoS, VMWare
Secondary skills
Civica, CCNA, CCNP, Cisco Router, Cisco IOS, VTP, Spanning-Tree, BGP, MPLS, monitoring tools, F5 load-balancer, high-security, VOIP, Microsoft and Linux platforms
Benefits
£40k - £45k per annum + Excellent Benefits
Job description

Midlands based client are looking for a Network Engineer to join their team to alleviate some pressure on the internal teams. There is a mix of BAU and project work but the majority will be helping with support tickets.

A leading supplier of IT software & Managed Service solutions require a Network project Engineer to assist with new implementations and support existing customer's network infrastructure.

In execution of your duties, you will be responsible for:

  • Work in a team of Network Engineers to build and deploy projects and technical support as required to a high standard across hosted and wide-area connected customers as part of a Managed Service offering.
  • Implement and support customer solutions into the datacentre infrastructure
  • Implement and support customer WAN solutions utilising MPLS technology
  • Maintain 100% uptime of our network infrastructure and customer solutions
  • Provide pro-active input into the on-going development of the core network strategy
  • Provide pro-active input into the on-going development of the datacentre strategy
  • Provide pro-active input into the on-going development of the Network Operations team
  • Investigate and resolve support logs in a timely manner
  • Attend meetings to present or review solutions either onsite or at Civica offices
  • Deliver excellent customer service
  • Reporting to the Technical Team Leader (Dorking).

Skills:

  • Ensure all implemented solutions are backed up with documentation, training and expertise within the Service desk and Support areas.
  • Manage, meet and maintain service levels, where appropriate providing input to other teams or team members, where necessary taking ownership of and managing problems.
  • Provide a point of escalation where appropriate to maintain technical service to customers.
  • Ensure known issues and routine tasks are being managed and documented in order they can be dispensed at first line to increase first line resolution rates.
  • Manage or act as central point of contact for incidents escalated from service desk or second line to Senior Technical Specialists.
  • Manage and nurture a confident and trusted interface with customers and other business units within Civica.
  • Excellent knowledge of company processes, procedures and systems.
  • Actively seek to improve and grow own skill and knowledge base in appropriate areas.
  • Ability to be creative in problem solving.
  • Maintain progress on a number of projects and disciplines simultaneously.
  • Be available to provide remote or onsite service for implementations and migrations, both in and out of core hours.
  • Provide backup to support team as required in times of absence, major incidents and high demand.
  • Commitment to delivering high quality support services not only individually, but also through 1st and 2nd line teams.
  • Escalate, where appropriate, any issues that cannot be resolved in a timely manner.
  • Promote customer confidence through providing excellent and informative support.
  • Preferred Skills
  • Minimum CCNA, preferable CCNP or demonstrable progress towards CCNP
  • Intermediate knowledge of Cisco Router, switch and security products gained working within a service provider environment
  • Intermediate knowledge of Cisco IOS via a command line
  • Intermediate knowledge of IP Networks and fault-finding
  • Intermediate knowledge of VTP, Spanning-Tree, VLANs, OSPF, BGP, MPLS
  • Knowledge of Cisco (or equivalent) third-party management and monitoring tools
  • Knowledge of F5 load-balancer products
  • Knowledge of working with high-security and high-availability solutions
  • Knowledge of VOIP and QoS/CoS
  • Knowledge of networking within VMWare, Microsoft and Linux platforms
  • Experience with dealing with third-party telco providers.
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