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Digital CRM Architect- Pega, Financial services at Financial Centre of Excellence

Job link
Experience desired
8 years
Salary Offered
£ 90K Per Year
Job type
Permanent
Location
Leicester
Posted date
Nov 10, 2018
Industry
Finance
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Primary skills
Pega, Cloud, Financial Services, MS Dynamics, Omni-Channel, Agile, CRM, Technical skills
Secondary skills
basic programming languages, Customer Management
Benefits
None
Job description

This position is new and requires the most  suitable candidate having a useful experience of designing and delivering CRM and dealing with customer solutions with our financial organisations.

Your main role is to focus on assisting Financial companies deliver creative digital customer experience  and help them grow their business using cutting edge solutions.

Exposure in any Financial Services would be beneficial

Must be prepared to work bith in technical and non-technical requirements.

Strong understading of MS Dynamics, Salesforce Cloud and Pega is mandatory.

Should be able to work efficiently at all levels of developemnt life cycles.

Must have previously worked in Agile methodology.

Message to candidate

CHECK BEFORE YOU APPLY:

  • Must be eligible to work in the UK and no sposorship will be provided.
  • No CCJs
  • Proven experiences
  • Fully filled applications
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Business Analyst/Ecommerce/Retail/Demandware/Salesforce at IT Infrastructure Mgmt Company

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Experience desired
5 years
Salary Offered
£ 62.5K Per Year
Job type
Permanent
Location
London
Posted date
Sep 02, 2018
Industry
IT
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Primary skills
E-commerce, Demandware, Commerce Cloud, Salesforce
Secondary skills
Multi-Channel environment, Stakeholders
Benefits
£55k - £70k per annum + Benefits
Job description


Business Analyst/Ecommerce/Retail/Demandware - London
My client is a UK leading retailer who are looking for a Business Analyst with deep E-commerce retail experience to join their business. You will be responsible for end to end requirement gathering for on a range of projects and programmes to improve their E-commerce platform and add new functionality. You will also be responsible for documenting business processes and working with the business to define new processes.

You must have previous experience working as Business Analyst on high transactional E-commerce retail sites and ideally have experience working with Demandware/Salesforce Commerce Cloud. You must have a deep understanding of retail and have experience working in a fast paced delivery focused retail environment. You must have outstanding supplier management and stakeholder engagement experience.

£55,000 - £70,000 + Benefits
Business Analyst/Ecommerce/Retail/Demandware - London

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Frontline Services Manager at leading Law Firm

Job link
Experience desired
4 years
Salary Offered
£ 50K Per Year
Job type
Permanent
Location
Manchester
Posted date
Aug 16, 2018
Industry
Accounting
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Primary skills
IT Programmes, desk support channels
Secondary skills
management experience, decision-making skills
Benefits
£50,000
Job description

We are currently seeking a Frontline Services Manager to join a leading Law Firm on the South Coast.

Responsibilities

  • Manage a team of 6-8 Service Desk operatives and 6 site based/field staff 'second line' to deliver frontline services.
  • Minimum 4 years management experience.
  • Collaborate on a daily basis with Head of IT Programmes to ensure that new business changes are transitioned into Service desk support channels
  • Support the IT Director and senior management colleagues in developing the IT vision for the business

Key competencies

  • To be able to manage multiple and varied tasks with enthusiasm and prioritizes workload whilst maintaining attention to detail
  • Clear thinker, with sound decision-making skills
  • Supportive of staff at all levels, acting as mentor and inspiration in helping them fulfil their potential

This Leading law firm has offices in Cardiff, London, Oxford, Portsmouth, Reading and Southampton. Employing just over 400 lawyers, the business promotes an excellent work life balance with perks including free parking, having an extra day's holiday on your birthday and a free hamper at Christmas!

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