My client a world-leading provider of information solutions is currently looking for an Agile Process Manager to join their team on a 3 month contract. The Agile Process Manager will be working as a part of the delivery teams, coaching and developing the agile practices and culture.
Key Tasks and Deliverables of the Agile Coach
Main Duties and Responsibilities
Key Skills and Experience
Agile Process Manager, Scrum Master, Kanban, Lean, Agile Coach, Software Delivery
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SAS, UNIX, SQL, Maestro (TWS), Berlin Scheduler
SAS, UNIX, SQL
Analytical skills, decision making, forward thinking
Working knowledge of Live Service Systems and applications
Experience of EARS (Remedy)
Experience of Maestro Scheduler and Berlin Scheduler.
Day to Day Task
Responsible for supporting the application aspects of multiple live services
Management of live incidents
Investigation of incidents and provision of resolutions. Interaction/interface with Solutions Delivery (project handover, Clone testing, etc.)
Involvement in live incidents escalated via other support teams. Co-ordination with New Projects to gain an understanding of Live Support Requirements
Provision of Out Of Hours (On Call) cover on a rota basis
Collection of adhoc statistics
Housekeeping on Live Services and Databases
Creation & maintenance of support documentation (LSMs, etc.)
Attend Live support and customer meetings
Enhancement suggestions through Change Proposals/CIPs and Trouble Tickets
Technical Advice/Support to other areas inc. the customer
Prior Migration Knowledge (Currently migrating from SAS 9.1.3 to SAS 9.4).
Involved in the development of new products.
Client Facing, Good Negotiation skills, well organized and proactive, Excellent interpersonal skills at all levels, with a positive 'can do'attitude.
Mentoring & Coaching Junior members of the team.
Base location is Newcastle but may have to travel to London and Telford for meetings.
The objective of the role will be to work within the testing team, supporting the BAT Test Programme Manager to deliver reliable, innovative and effective testing activities to ensure the business needs on time, budget and quality are met across the Transformation and Small Change portfolios.
What is the purpose of this role?
This water Utilities Company based in the Thames Valley is looking for a test manager whose duties are on the coordination of all testing activities during every stage of the test process on the MDMS (Meter Data Management System) Programme, as well as coordination with the alliance partner Test Manager. Authoritative guidance and advice to the test team is an important aspect of the job, as is advising on the practicality of the project.
What makes this role unique?
This role will deliver the test strategy and test management of a team of IS test team leads (x4) and 20 test agents. The role will also set up standardised testing for this water utilities company
What will this role involve?
Conducting test performance reviews
Maintaining and improving testing roles
Facilitating development of test scripts
Evaluating training and development needs of testers
Managing tests from end to end
Developing testing strategies and gaining approval from the Test Assurance Team within the TTA.
Setting up test schedules
Documenting tests findings and completion report into CAB
Supervising test teams
What skills are we looking for?
QA and Testing
Meeting project deadlines and adhering to the Project Delivery Framework
Coordinating people and teams
Negotiating and networking
Communicating in both a written and verbal form
Being dynamic and self-motivated
Being persistent and resilient
Achieving set objectives
Working in a diverse environment
Experience of Energy IP and Azure Platform
Ability to manage post go-live tickets
Experience on complex interface architecture testing
Meter data management experience
Flexibility to travel to Reading, Swindon and Langley
Data Migration Management
Experience with Sales Force, Mainframe and Interface Systems.
*Partners with the CTO in providing technology vision and direction for the enterprise.
*Is responsible for driving focus and prioritization within the IT organization through working with the Head of Portfolio Planning and defining governance principles and processes.
*Oversees the development and maintenance of IT policies, procedures, methodologies, and governance - as well as performance management frameworks and metrics - to ensure the IT organization delivers value to the enterprise.
*Works with the CTO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise wide business decisions.
*Establishes and implements continuous-improvement programs for the IT organization.
*Stays current with developments in new market trends and innovations in technology and the leadership of enterprise IT.
*Drives and facilitates effective collaboration and communications between the IT organization and other areas of the business.
*Responsible for directing the preparation, review and consolidation of business plans and budgets for the IT organization.
*Regularly review IT costs and cost structures for IT services and products so that the financial implications of IT projects and activities are communicated to the proper IT and business executives.
*A Bachelor's degree in computer science or a related field with a minimum of 5 years relevant experience, OR relevance vocational qualification(s) with a minimum of 5 years relevant experience
*Ability to unblock issues with third parties through relationships and escalations thereby minimising negative impacts on delivery
*A background in technology delivery with previous experience across governance, vendor management, financial management and delivery
*Strong experience in influencing others through developing trusted relationships
*Identifies and acts on opportunities for continuous improvement.
*Encourages prudent risk taking, exploration of alternative approaches and organizational learning.
*Demonstrates personal commitment to change through actions and words.
*Mobilizes others to support change through times of stress and uncertainty.
*Sets and accomplishes challenging goals.
*Defines standards in terms of doing what is appropriate and doing it well.
*Competes resourcefully, and takes calculated risks to achieve results.
*Encourages and facilitates cooperation and results orientation.
*Fosters an environment of collaboration.
*Inspires, motivates and guides team members.
*Fosters commitment, team spirit, pride and trust.
*Proven experience of demonstrating good industry practices and behaviours
*Strong project management skills/qualifications ideally with Agile and Waterfall methodologies
*Experience in defining and managing activities with quantifiable measures to deliver architecture work to planned schedules, budgets and quality to support broader delivery
*Define and report status in a meaningful manner
*Clear communicator both written and verbally
*Ability to define and manage Change Control experience and engage within IT Governance processes
*Experience of budgeting and negotiation
*Management of 3rd party engagements (from selection, through execution to closeout)
*Strong industry relationships with product vendors and IT community
*Background in Financial Services sector.