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Support Analyst - Infrastructure exposure at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 40K Per Year
Job type
Permanent
Location
London
Posted date
Sep 07, 2018
Industry
IT
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Primary skills
Microsoft Windows Server, key technologies, DNS, DHCP, TCP/IP
Secondary skills
SCCM, Systems Administration, Active Directory, SCCM, Citrix
Benefits
£40k + 20% Bonus + holidays
Job description

Our client is a leading global Asset Management firm who are now looking to recruit a Support Analyst (2nd Line, Systems Administration, Active Directory, Exchange, SCCM, Citrix, VMware) on a permanent basis.

As the firms Support Analyst (2nd Line, Systems Administration, Active Directory, Exchange, SCCM, Citrix, VMware) you will be responsible for daily operational checks, investigating and resolving any problems identified. You will provide administration and support for corporate PC, server, telephony and LAN/WAN infrastructure.

Other key responsablites for this Support Analyst:

 

  • Ensure that IT support calls (telephone, e-mail and in-person) from users experiencing problems with hardware, software, networking and other computer-related technologies are answered, evaluated, logged, prioritized and where required implement relevant steps to prevent re-occurrence.
  • Test hardware, software and operating systems to evaluate ease of use and determine if the product will aid the user in performing work.
  • Document all software and hardware installations.
  • Liaise with external providers of hardware and software to resolve IT issues.
  • Provide regular feedback, backup, and training documentation to Senior Infrastructure Support Analyst.
  • Ensure the IT infrastructure is developed and supported in accordance with ITIL framework.

Exposure to any of the following areas would be advantageous:

  • Microsoft Windows Server 2008/2012, and key technologies associated with it. Active Directory, Group Policy, DNS, DHCP and TCP/IP.
  • Exchange 2007/2013, SCCM 2012, SQL 2005/2008/2012 and Citrix XenApp/XenMobile.
  • AV-related technologies including Video Conferencing, VOIP, SIP, ISDN, H323 and Cisco Unified Communications Manager.
  • Networking technologies including Cisco IronPort, Cisco Router/switch management, and troubleshooting.
  • Internet technologies, particularly MS IIS, Bluecoat, Riverbed Steelhead and Checkpoint Firewalls.
  • Virtualisation technologies such as VMware.
  • Storage and backup technologies including SAN, DAS, and RAID.
  • HP/Lenovo PC and server hardware.
  • Financial Services IT environments that are ITIL compliant.
  • Financial Market Data Applications such as Bloomberg.
  • Backup technologies including Veeam and Backup Exec.
  • Experience with Amazon Web Services.
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Web Developer/Software Developer - C#, JavaScript, SQL Server etc at IT Infrastructure Mgmt Company

Job link
Experience desired
4 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Sep 06, 2018
Industry
IT
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Primary skills
JavaScript, High Level Designs, Delivering Great Software
Secondary skills
ASP, MVC, SCRUM, XP, Milton Keynes
Benefits
£30-40k + 10% com
Job description

Web Developer/Software Developer - C#, JavaScript, SQL Server etc; Thame, £30-40k + great benefits

Enthusiastic Web Developer/Software Developer sought for in-house' development team of this established & successful finance company who, use the latest technologies to build responsive web based applications used by external clients.

To be based from offices close to Thame & Aylesbury, on the Oxfordshire/Buckinghamshire border, the Software Developer/Web Developer will ideally have full stack' experience using C#, ASP.NET, JavaScript & SQL Server.

Any exposure to Angular, MVC, web API, web services etc advantageous as is experience in an Agile development environment with SCRUM/XP etc however, excellent training on offer.

The Software Developer/Web Developer will also need good problem solving & solution design skills and have the ability to interpret and analyse business requirements to produce simple high level designs.

They will be passionate about technology and delivering great software and keen to drive innovation through sharing ideas and new technologies.

Great chance to further your skills & progress your career; in an interesting, challenging and collaborative role, surrounded by friendly & talented colleagues whilst contributing to a successful and growing business with a great work life balance' culture.

Package includes a salary of £30,000-40,000 plus 10% company pension contribution, Medical & Dental care, 25 days holiday, contributions towards gym/sports club membership, lunchtime Pilates, Yoga and running clubs etc.

Based from modern offices close to Thame and Haddenham train station & A418/M40 for an easy commute from Aylesbury, Oxford, Bicester & Banbury; High Wycombe, Princes Risborough, Marlow & Milton Keynes etc.

Free parking or showers & a bike shelter to support you cycling to work.

Interested? Please apply ASAP with your CV and I will endeavour to respond within 3 working days. 
Enthusiastic Web Developer / Software Developer sought for an 'in-house' development team of this established & successful company

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International Key Account Director at Leading Financial Services

Job link
Experience desired
5 years
Salary Offered
£ 99K Per Year
Job type
Permanent
Location
London
Posted date
Aug 30, 2018
Industry
Finance
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Primary skills
software account management, high degree, account management
Secondary skills
high level strategic, Communication Skills
Benefits
£98k - 100k per year + benefits
Job description

The primary responsibility of the Key Accounts Director is to manage customer relationships for designated global accounts. They will be accountable for the company business conduct within assigned accounts. This will include developing and promoting account strategies, working with the customer's leadership team. This requires fostering of multi-layered customer relationships and to be promote Vocalink as a trusted partner. As such experience of software account management and in particular financial services software and the associated life cycle is desirable. The Key Accounts Director will be expected to get to know the customer's business and company's role in it. They will be responsible for uncovering and developing new sales opportunities within the product life cycle. Against this background they will be expected to provide timely market intelligence information to the wider International teams (strategy, product, sales).

The role is positioned to support the international business development, sales and regional ACH teams with advice and information (including the creation of case studies, briefing documents, presentations etc) that enhances awareness of comapnay's products and services, including the specific social development and economic value to the individual organisations referred to above.

In this context the expectations are that the role will:

·         Build high level strategic customer and industry relationships at various organisational levels.

·         Develop an understanding of the customer's business to help identify solution based sales opportunities

·         Build an integrated account plan in conjunction with the customer, and manage regular operational and strategic reviews of the plan with the client and internal teams.

·         Continually build knowledge base including competitor activity, client changes, and awareness of new and changing product and services.

·         Promote teamwork, relationship building and cooperation enhancing company' s position as a trusted partner

·         Demonstrate a high degree of business and account management experience

ESSENTIAL

·         Must have a track record of successful achievement of targets in a commercial environment, using consultative sales skills to solve a client's business needs by matching their problems with company's capability

·         Exceptional written and verbal communication skills in order to actively influence buying decisions.

·         The personal sophistication needed to operate at peer level to the leadership of significant global financial enterprises

·         A self-starter driven by achievement of targets who does not allow setbacks to deter from objective achievement

 

·         Able to find solutions to customer issues and ways through barriers to overcome objections and work with colleagues to identify any such solutions.

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Network Engineer - Support - Incident Resolution at IT Servicer Provider

Job link
Experience desired
5 years
Salary Offered
£ 460 Per Year
Job type
Permanent
Location
London
Posted date
Aug 24, 2018
Industry
IT
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Primary skills
Check Point/Fortinet/McAfee Firewalls, Support/maintenance/network fixing as a key focus., Wireless technologies, Network Load Balancing (Cisco/F5), WAN Optimisation (Bluecoat), Encryption devices (AEP/L3 Catapan)
Secondary skills
Detailed Network Packet Analysis, BMC Tooling, Cloud (AWS/Azure) technologies, Intrusion Detection (IBM), Internet Proxy/Content Checking, problem solving skills, ITIL 3 framework
Benefits
£460 per Day
Job description

This is an opportunity for an experienced Network Engineer to work on a very exciting and challenging secure site within the Services Operations Group. You will ensure that the teams SLA’s are met across the client’s large estate on a daily basis and have responsibility for performing Network Operational duties, including reporting, troubleshooting.

We are IT recruitment specialists partnered with a major central government organisation. They are currently looking for a Senior Network Engineer to join their messaging services team.

This is a real opportunity to put your experience to the test on a large scale and develop your skill set.

It is expected that the successful applicant will have a minimum:

  • Cisco Certified Network Professional (CCNP) or equivalent HP/Aruba

Five years expertise supporting some of the following technologies in a large corporate/government network:

  • Check Point/Fortinet/McAfee Firewalls
  • Support/maintenance/network fixing as a key focus.
  • Encryption devices (AEP/L3 Catapan)
  • Internet Proxy/Content Checking
  • WAN Optimisation (Bluecoat)
  • Network Load Balancing (Cisco/F5)
  • Intrusion Detection (IBM)
  • Wireless technologies
  • Cloud (AWS/Azure) technologies
  • BMC Tooling
  • Detailed Network Packet Analysis

Essential Knowledge, Criteria and Skills:

  • The security requirement for this post is SC clearance, if not held it will be provided.

Applicants should:

  • Have proven problem-solving skills in network technologies and have an understanding of the ITIL 3 framework
  • Be proficient in leading associate/intermediate engineers in the complex, high priority, and major incidents.
  • Have experience in communicating complex problems and solutions to a senior audience
  • Interface professionally with customers, stakeholders, and suppliers
  • Be able to produce and maintain high-quality technical documentation.
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Project Manager - Financial Software at Financial Software

Job link
Experience desired
4 years
Salary Offered
£ 51K Per Year
Job type
Permanent
Location
London
Posted date
Aug 15, 2018
Industry
Accounting
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Primary skills
IT projects, Financial services, Project Manager, SCRUM, Agile, implementation
Secondary skills
key stakeholders, demonstrate, Project Management, SaaS, Excellent communication
Benefits
45k - 55k Annual + Benefits GBP
Job description

Job Description :

A great opportunity for an experienced Project Manager to help deliver a high profile SaaS/IT projects within the Financial services industry. The key focus of the role is to deliver multiple projects and continually improve the product delivery process across a busy project pipeline.

The ideal candidate will be an experienced Project Manager with a background in the financial industry who can demonstrate delivering SaaS products externally. You must be organised and able to work well under pressure, have excellent communication skills and enjoy working with external customers.

The company is well established with a number of successful products with new projects currently going live. The teams work to an Agile structure so Agile/SCRUM experience is essential

The role;

Plan, implement and manage a range of implementation and refresh projects thought the full life cycle

Specific focus on developing Software Product improvements

Work closely with internal IT teams to manage and deliver a range of implementations and upgrades

Setup and manage ongoing communication of the project schedule with internal and external key stakeholders

Build strong relationships with 3rd part suppliers and internal stakeholders

Install/follow Agile processes

Essential Skills & Experience;

3-5 years+ commercial Project Management, ideally with some exposure to the financial/wealth management industry

Able to demonstrate previous full project life cycle management delivering Software/IT projects, ideally web based technology, Software as a Service (SaaS).

Able to demonstrate excellent Agile understanding and implementation

Excellent communication skills; engaging, confident and able to adapt to fast changing customer needs

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