SAS, UNIX, SQL, Maestro (TWS), Berlin Scheduler
SAS, UNIX, SQL
Analytical skills, decision making, forward thinking
Working knowledge of Live Service Systems and applications
Experience of EARS (Remedy)
Experience of Maestro Scheduler and Berlin Scheduler.
Day to Day Task
Responsible for supporting the application aspects of multiple live services
Management of live incidents
Investigation of incidents and provision of resolutions. Interaction/interface with Solutions Delivery (project handover, Clone testing, etc.)
Involvement in live incidents escalated via other support teams. Co-ordination with New Projects to gain an understanding of Live Support Requirements
Provision of Out Of Hours (On Call) cover on a rota basis
Collection of adhoc statistics
Housekeeping on Live Services and Databases
Creation & maintenance of support documentation (LSMs, etc.)
Attend Live support and customer meetings
Enhancement suggestions through Change Proposals/CIPs and Trouble Tickets
Technical Advice/Support to other areas inc. the customer
Prior Migration Knowledge (Currently migrating from SAS 9.1.3 to SAS 9.4).
Involved in the development of new products.
Client Facing, Good Negotiation skills, well organized and proactive, Excellent interpersonal skills at all levels, with a positive 'can do'attitude.
Mentoring & Coaching Junior members of the team.
Base location is Newcastle but may have to travel to London and Telford for meetings.
Day to Day Task
We have an opportunity for a Test Analyst to join Experis on a permanent basis. You will be working as part of our Employed Consultant team, on a major public sector account. This is a chance to be part of an award winning organisation whose key priority is investing in its people.
To understand the main customer drivers for change at each release and the live priorities for the release.
To understand the drivers and interfaces under test
Participate/lead test workshops as appropriate
Demonstrate identification and mitigation of Risk Based Testing(RBT)
Undertake static testing of project artefacts
Perform technical test reviews of Test artefactsTechnical input into project Test Strategies/Plan
Provide guidance on appropriate test techniques applicable to that project
Creation of Test Design/Script
Automation Scripting identified where applicable
Create/validate test data and manage test data within test environments
Execution of manual/automated tests
Assuring actual results against expected results
Raise, track and manage defects including contribution to the Problem Review Forums (PRF).
Recording Test Evidence.
Essential skills, abilities and behaviours
Experienced in the use of Unix command language
Experience in Windows, Oracle, Java, JSON, XML,XSL, TOAD, Maestro, Maestro, Webmethods, Weblogic,Hive, HDFS
A good knowledge of SQL
An ability to quickly read and understand relevant sections of test basis document.
Escalate progress/issues/concerns to the Domain lead/Test Manager in a timely manner so that mitigation could be put in place to achieve the project deadlines.
Experience in Risk Based Testing
Must be driven to achieve demanding targets, and be prepared to work out of hours on occasion to meet the project deadlines.
ISEB/ISTQB Software Testing Foundation Certified or equivalent