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Senior Test Analyst at International Healthcare Organisation

Job link
Experience desired
3 years
Salary Offered
£ 450 Per Year
Job type
Permanent
Location
London
Posted date
Sep 15, 2018
Industry
Healthcare
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Primary skills
Adobe Esign, Egencia, BroadBean, HireRight, PS (PeopleSoft) Pensions
Secondary skills
HealthRoster, SABA, SafeScreen, PS (PeopleSoft) Financials, Resource Link
Benefits
£400.00 - £500.00 per Day
Job description

My client is an international healthcare organisation and they are looking for a technically astute Workday Test Lead with integrations experience to join their dynamic organisation.

As the Senior Test Analyst, you will utilise your Workday knowledge to identify various triggers for each of the integrations.

Hands on experience of testing a number of the following integrations to and/or from Workday is desirable:

·         Adobe Esign

·         Egencia

·         BroadBean

·         HireRight

·         PS (PeopleSoft) Pensions

·         HealthRoster

·         SABA

·         SafeScreen

·         PS (PeopleSoft) Financials

·         Resource Link

 

Experience overseeing a similar Test Analyst role within the Healthcare industry is highly desirable.

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2nd Line Support - Insurance - Essex at Tier 1 Insurance Company

Job link
Experience desired
4 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Sep 13, 2018
Industry
Insurance
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Primary skills
SQL Server, MS Word, MS Excel, MS Outlook
Secondary skills
Insurance IT, Analyst, Bug Fixes, MS Report Builder
Benefits
£40-50k + excellent benefits
Job description

Our client, a specialist Insurance IT Solutions provider, is looking to hire an experienced Support Analyst to join their expanding team. The ideal candidate will be to provide support to the 2nd Line Support team, requiring a response to technical issues via Telephone and Email. The Support Analyst needs to ensure they are meeting ambitious standards within a fast-paced environment. 

Key Responsibilities:

  • Supporting clients in line with the correct software.
  • Bug Fixes.
  • Document modification using Report Builder tools (MS Report Builder).
  • Building and running SQL queries.
  • Excellent verbal and written communication.

Job Requirements:

  • Ability to write an execute SQL Server scripts.
  • Knowledge of Insurance Industry.
  • Knowledge of Server and desktop hardware.
  • Competent with MS Word, MS Excel and MS Outlook.

This is a fantastic opportunity to join a company who are looking to massively expand their IT team, offering the ideal candidate speciality market knowledge and career progression. If this sounds of interest to you, please do get in contact as soon as possible. 

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Application Support Analyst at IT Software Company

Job link
Experience desired
3 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Sep 12, 2018
Industry
IT
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Primary skills
software application, 2nd/3rd line, SQL, Windows server
Secondary skills
technical application, Communication Skills
Benefits
Up to £45k per annum
Job description

Fantastic opportunity to join a new arm of an established business as they aim to grow into the Insuretech market. The ideal candidate would have already held a similar role within the Insurance market, have previous experience supporting an underwriting, claims or policy system and proven application support experience in a 2nd/3rd line support role.

You will bring your knowledge, enthusiam and customer service focused approach to the Policy Administration Support Team, have strong SQL and Windows server knowledge, and provide support and expertise to projects and enhancements that will ensure successful service transition into production support.

Must have previous experience of supporting Insurance applications

Other responsibilities include working with other IT teams and 3rd party vendors to deliver excellent service to the company and its clients.

The ideal candidate will have experience providing technical application support to both internal and external customers with excellent customer service skills and the ability to deliver high quality service.

 

The InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology, making this a great opportunity for someone who is looking to expand their knowledge and bring their expertise to contribute to the growth of the business.

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TECHNICAL SUPPORT ANALYST at Financial Services

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Experience desired
3 years
Salary Offered
£ 40K Per Year
Job type
Permanent
Location
London
Posted date
Sep 05, 2018
Industry
Finance
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Primary skills
providing 1st to 3rd line support, Previous client facing, XML
Secondary skills
excellent communication skills, FIX protocol
Benefits
up to £40k depending on experience
Job description

Technical Support Analyst required to join a financial services technology provider based in the heart of London. This Technical Support Analyst role is seeking a technically minded individual to provide technical support for both new and existing customers as well as working with internal project, client services and developments teams. Permanent, full- time role, paying up to £40k.

As Technical Support Analyst, you will assist in providing dedicated support to both new and existing clients to ensure they receive the full benefits from our client's services. You will be required to manage the on- boarding queue, analyse customer requests and devise and review potential solutions. You will possess great problem- solving ability, be able to work well under pressure and possess excellent communication skills.

Requirements:

  • Experience in providing 1st to 3rd line support.
  • Previous client facing experience.
  • Good knowledge of XML.
  • Knowledge of FIX protocol preferred but not essential

This role would be ideal for someone looking to take the next step in their career and seeking to join a fast- paced, dynamic environment.

We are keen to fill this role as quickly as possible so if you match the above job description please get in touch as soon as possible.

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IT/Technical Solutions Manager at IT Infrastructure Mgmt Company

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Experience desired
3 years
Salary Offered
£ 50K Per Year
Job type
Permanent
Location
Bristol
Posted date
Sep 03, 2018
Industry
IT
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Primary skills
technical, Microsoft Knowledge, Proven line management, SME with a commercial outlook
Secondary skills
business knowledge, IT organisations, Communication Skills, Stakeholder Management
Benefits
£50k per annum + Bonus
Job description

A market leading manufacturer based in Sheffield, has a requirement for and IT Manager to join their business due to a period of growth.

 

A brand new and very exciting role has just arisen for a talented IT/Technical Solutions Managers to join a rapidly growing IT SME to head up their IT & web solutions teams. As the IT/Technical Solutions Manager you will need to act as an entrepreneur internally within the business as this IT solutions provider are looking to double in size over the next 5 years. You will manage a team of IT Service Desk, Web Operations & Web solutions Analyst's ensuring they are providing the best customer service to clients. 

The IT/Technical Solutions Manager will need to come with ideas, enthusiasm, energy and an appetite to grow a well-established business and help them grow to the next level. You will be targeted in growing the business current clients, providing new ideas and IT solutions and assistant the sales floor increase revenues. The IT/Technical Solutions Manager will need to lead & grow an existing technical team ensuring they get a chance to grow & develop their career further.

Skills required for the IT/Technical Solutions Manager are: 

- Strong technical experience with good knowledge in all things Microsoft
- Proven line management skills 
- Good business knowledge & previous experience helping IT organisations grown 
- Great communication skills and ability to work with various senior stakeholders 
- Experience working in a SME with a commercial outlook. 

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Application Support Analyst .NET at Asset Management Company

Job link
Experience desired
3 years
Salary Offered
£ 45K Per Year
Job type
Permanent
Location
London
Posted date
Sep 02, 2018
Industry
IT
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Primary skills
1st and 2nd line support, Stakeholder Management, risk analysis, Quality assurance, Web Technologies
Secondary skills
.NET technologies, XML, XSL, C#, MVC, IIS
Benefits
£40k - £50k per annum
Job description

.NET Application Support (.NET, C#, XML, XSL, etc.)

An international asset management company is looking for an experienced Application Support Analyst within the .NET framework to join their IT Service Delivery Support Team.

Main Responsibilities

- 1st and 2nd line support for the existing application landscape
- General technical assistance and support to various stakeholders
- Quality assurance and risk analysis

Key Repquirements 

- 5+ years knowledge of .NET technologies, XML, XSL, C#, MVC, IIS, Web Technologies, etc.
- Experience with application module architectures
- Previous experience of Wealth Management or within the Financial Market would be extremely advantageous.

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Support & Infrastructure Services Manager at IT Infrastructure

Job link
Experience desired
3 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted date
Aug 29, 2018
Industry
IT
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Primary skills
ITIL v3, 3rd line engineers, solutions architects
Secondary skills
ITIL, management experience, technical teams, methodologies
Benefits
£50k - 60k per annum
Job description

There is a brand new opportunity for a Support & Infrastructure Services Manager to join one of the fastest growing IT Service Providers in the UK. The successful manager will be based out of their offices in London and take responsibility for the man management of their Technical Account Managers and Technical 3rd line Leads as well as ensuring the teams are delivering the correct services to the clients according to the defined service description and contractual SLAs are being delivered. 

This role will include the continual development of teams products and services they are offering to clients, drive working practises and methodologies in order to deliver high standards, man management and strategic development of the teams and finally to ensure the services from the teams are exceeding standards where possible. 

Essential Experience:

  • Proven experience within a team lead or management experience
  • Extensive experience managing highly technical teams - technical specialists, 3rd line engineers, solutions architects, pre sales
  • Working knowledge of incident, problem and change management and relevant frameworks (ITIL v3, ISO9000:2000)
  • Experience and knowledge of project management and change management principles, methodologies and tools
  • Excellent communication skills, ability to influence and build strong relationships
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NodeJS Developer at IT Servicer Provider

Job link
Experience desired
7 years
Salary Offered
£ 49.5K Per Year
Job type
Permanent
Location
London
Posted date
Aug 28, 2018
Industry
IT
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Primary skills
Node JS, Linux command line tools, TDD, Pair programming, Database, SQL
Secondary skills
CI tools, particularly Jenkins, CircleCI
Benefits
£45k - £54k per annum
Job description

Join a company with a technical stack that is cutting edge, whose product development methodologies are very current, and engineers are free to choose the tools they need and are able to influence the development process. Importantly, they ensure staff also have the ability to achieve a good work life balance. This role is focused on providing solutions to problems faced by the development or business teams using APIs and automation.

Responsibilities

- Designing and implementing low maintenance, fully monitored, scalable solutions
- Managing the life cycle of a feature - from design to build to deployment.
- Contributing to the company-wide frameworks.
- Close relationship with our customers and providing support

Skills & Requirements

Required

- Highly capable in Node JS with the desire to learn new languages
- Familiarity with a range of AWS technologies, particularly serverless 
- Working knowledge of Linux command line tools and version control concepts.
- Good command of written and spoken English.
- Must have a can-do attitude 
- TDD, Pair programming and other standard development practises

Desirable

- Database design/SQL 
- Awareness of Elasticsearch, GraphDB or similar
- Background in testing, API development or UI/Front End development a bonus
- Experience using Fastly.
- Use of CI tools, particularly Jenkins and CircleCI

APPLY NOW

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Senior Agile Test Manager at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 60K Per Year
Job type
Permanent
Location
Manchester
Posted date
Aug 27, 2018
Industry
Accounting
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Primary skills
Test management, Test Strategy
Secondary skills
Service delivery, Line Management, Agile
Benefits
50k - 65k Annual
Job description

WHAT WILL YOU BE DOING?
As a seasoned Test Manager you will be a cornerstone in our Manchester team. This is a diverse role ideally suited to someone who still enjoys being hands on technically. As you will be defining the Test Strategy and helping to develop the Test Plans. You will be leading a team of highly talented tester, providing both technical leadership, and covering line management duties such as recruitment and liaising with HR. We strive to provide all of our employee's with a collaborative and friendly working environment, where everything centre around the technology. You must have a strong background in service delivery in an Agile environment, and be a clear and concise communicator who is use to working in, and running Agile teams. Although not essential, experience with automated testing would be useful as would knowledge of SQL and UNIX.

YOU NEED TO HAVE .
* 3 years + Test Management experience
* The desire to remain hands on
* Experience working in/leading Agile teams
* Strong communication skills
* Confident dealing with clients

IT IS NICE TO HAVE .
* Practical knowledge of Automated Testing
* Strong SQL skills

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IT Operations Manager at IT Services company

Job link
Experience desired
4 years
Salary Offered
£ 46K Per Year
Job type
Permanent
Location
London
Posted date
Aug 26, 2018
Industry
IT
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Primary skills
Direct Line Management, Service Desk Manager, Solutions & Services Manager, Mentor and coaching
Secondary skills
Department performance, Continuous development, Senior Management
Benefits
£40k - £50k per annum + Company Car
Job description

The IT Operations Manager will reporting directly to the Managing Director & will be responsible for the full running and development of the engineering function of the business. Sitting in the Senior Management Team this is a key role in the strategy, reporting and efficiency of the IT Operations department as well as having an involvement in the wider business performance and growth plans. 

The IT Operations Manager will be responsible for; 
* Continuous review and update of organisations Service Catalogue.
* Working closely with Procurement Department to identify and negotiate with suppliers as required to ensure the company is at the leading edge of services and product offerings
* Commercial recommendations to Board level for price points and packages in line with industry trends maintaining the organisations market position
* Continuous development and review of in-house technologies to support customers and staff as expected of a leading edge technology business
* Direct Line Management of the Service Desk Manager; Solutions & Services Manager
* Mentor and coaching of Service Desk Manager to develop and maintain excellence within the support team of 1st to 3rd line engineers
* Provide 3rd line/major incident support to the Service Desk as required
* Be a 'go to' person for all technical advice and sense checking with regards to proposals and customer solution recommendations
* Weekly department performance reporting to the Management team including ticket and incident review and individual efficiency
* Monthly department overview reporting at Board level 

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