Production Support Engineer/Specialist is required with technical experience in but not limited to: CA Siteminder Web SSO. Axway XML security gateway.
Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS
Proven logical and methodical problem analysis and troubleshooting skills. Working with an industry recognised service desk and project management toolset. Clear communicator in both written and oral forms. Desirable Skills: - BMC ControlSA (IDM). SQL, Database schema. Knowledge of Process & Quality management, ITIL v2/v3. Microsoft Project, Advanced Excel, PowerPoint and Word. Knowledge of Atlasian Jira Project Management toolset. Previously used ServiceNow as a Service Desk Management product.
Experience of Autoprovisionning tools such as BMC ControlSA, Forgerock or Sailpoint. LDAP. SOA security - SAML/WS-Security. Kerberos/SSL/TLS/PKI/GSS-API/SPNEGO. IIS/WCF/WIF, WAS security models. Infrastructure standards for network load balancers, Servers, networks and storage. Scripting skills using Python or Shell. Application Server: Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS
The IT Production team provides a platform aimed to be one stop shop for the production and consumption of community driven digital services. These services range from providing on-demand compute resources to analytics platform and DevOps utilities. This includes the support and project deliveries of the platform itself as well as on-boarding new digital offerings into the platform
The SSO team is dealing with support and project delivery on the Identity and access management technologies: Siteminder, LDAP, Axway XML gateways, ADFS, ControlSA,
The production Support Engineer/specialist will be part of a multi-disciplined team.