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IT Support Manager at Pharma Research Unit(MNC)

Job link
Experience desired
7 years
Salary Offered
£ 74.2K Per Year
Job type
Permanent
Location
Liverpool
Posted
about 1 month ago
Industry
IT
Show Details & Apply
Primary skills
LAN Troubleshooting, Software Troubleshooting, Troubleshooting, Hardware Installation, Computer Networking, Computer Hardware, Windows System Administration, Windows, Linux, Unix, Unix Shell Scripting, Linux Kernel Programming
Secondary skills
Team Leader IT, Team Handling, Client Relationship Management
Benefits
Bonus
Job description

Roles:

  1. Candidate should log all service desk calls and tickets into the system for use by other technical support analysts.
  2. Take ownership of network tickets until resolution and ensure tickets are resolved at the specific time.
  3. Maintain a log of user accounts and passwords for company employees.
  4. Setup, install and configure computers, phones and applications for all the employees of the company.
  5. Perform post-resolution follow-ups to help desk requests.
  6. He/she should maintain backup files for company computers, phones, servers, and other technical devices.
  7. Resolve complex hardware, software, business system and network issues through active troubleshooting of the problems.
  8. Respond to support requests, troubleshooting, escalation management and problem resolution for customers and clients.

It will be highly advantageous if candidate also has Powershell like skill.

Message to candidate

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

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Computer Network Architect at Creative Digital Agency(MNC)

Job link
Experience desired
7 years
Salary Offered
£ 72.5K Per Year
Job type
Permanent
Location
Glasgow
Posted
about 1 month ago
Industry
IT
Show Details & Apply
Primary skills
Computer Networking, LAN Networking, LAN Troubleshooting, Core Java, Java Architecture, Hardware Networking, Computer Graphics, Computer Hardware, Windows Server Administration, Windows, Linux, Unix, Unix Shell Scripting
Secondary skills
Team Handling, Delivery Leadership, Delivery Management
Benefits
Travel on the company basis.
Job description

Roles:

  1. Work with system architecture/design team to understand future products to ensure test architecture is adequate.
  2. Work with other test and development engineers to create and execute test cases.
  3. Work with developers and test engineers from multiple locations across the globe.
  4. He/she should be a strong team player with excellent written and verbal skills.
  5. Familiar with QA methodology, functional and structural testing techniques.
  6. Highly effective analytical, problem solving, decision making and influencing capabilities.
  7. Experience using source code control systems (SVN preferred).

It will be an added advantage if the candidate has a skill like Bootstrap.

Message to candidate

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

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Programme Director at Global Investment Company

Job link
Experience desired
5 years
Salary Offered
£ 103K Per Year
Job type
Permanent
Location
Leeds
Posted
about 1 year ago
Industry
Finance
Show Details & Apply
Primary skills
Asset management, wealth management, managing multi-million dollar budgets, finance, Digital/stockbroking
Secondary skills
technology knowledge, client management, agile, "Can Do" attitude, Communication Skills, stakeholders
Benefits
£95k - £110k per annum
Job description

Your responsibilities will include:

·         Establish a highly effective global delivery team, which is adaptive to technology and business change with a clear focus on providing career opportunity, a 'one-team culture', globally and building an ethos of strong customer focus

·         Establish a group which provides year on year sustained value, effectiveness and efficiency working to year on year measurable targets, goals and objectives and which is closely aligned to the business

·         You will provide oversight and detailed involvement in the portfolio delivery programmes. Leading significant programme deliverables from the front

·         You will have responsibility for the Portfolio budget and reporting all progress via the Investment Committee, maintaining a good governance and reporting discipline at all times

·         Leadership role in driving strategic roadmaps and relationships with partners

·         Leadership role in the wider Technology department, contributing to ideas and innovation

·         Team leadership and coaching - motivating staff and explaining why we are doing what we do and how we do it.

Key Skills:

·         You must be able to clearly demonstrate your experience within a Technology delivery environment, preferably within the financial services industry - Asset management, wealth management or securities trading environment

·         Experience of delivery responsibility for complex programmes of work, multi-year and cross functional with significant technology effort gained from a technology based career path

·         Experience of delivering change to both internally built and vendor supplied solutions

·         Experience of managing multi-million dollar budgets and understanding finance and resource aspects of a technology team

·         Knowledge and experience of managing and delivering technology change within multi location teams

·         Proven track record of effective client management, systems and technologies deliveries, and influencing at the senior-most levels in the organisation.

·         Ability to lead strategic thinking and to communicate effectively, both formally & informally

·         Knowledge and understanding of different delivery methodologies, but especially agile/product model approaches

·         Self starter, team-player, and requiring minimum oversight and guidance. A real "Can Do" attitude with high levels of resilience in high pressure situations.

·         Excellent communication/presentation skills to present to/liaise with all levels of stakeholders.

·         Ability to work well in a Matrix-based and geographically-dispersed organisation.

 

·         Digital/stockbroking experience preferred.

Message to candidate

None.

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IT Manager at IT Servicer Provider

Job link
Experience desired
5 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
IT management, Windows Server management, Active Directory, Group Policy, DHCP, Microsoft HA
Secondary skills
VMware, Citrix XenApp, XenDesktop, RDS, LANs, WANs, Routers, DBA
Benefits
£50k - £60k per annum + Benefits and Bonus Package
Job description

Key Responsibilities 
*Reporting to the IT Director, you will help to define the strategic plans for future infrastructure, network and IT support needs for the business 
*Manage the provision of high-level IT support services to internal and external clients and venue staff (IT, AV, Wi-Fi, Networking, etc.) 
*Responsible for the management, operation, support and improvement of;
Business systems and Servers (web, app, DB)
Technical infrastructure - IT, Audio Visual, Networking, Compute, Storage, etc. 
*Responsible for the implementation, maintenance and monitoring of the IT, security and Audio Visual environments. 
*Administration, Patching and monitoring of the Servers & storage environments to identify and act on issues before they become problems. 
*Responsible for the management, guidance and mentoring of the IT team staff and contractors to ensure that operational systems and infrastructure run efficiently across all venues;
*Recommendation, Implementation and management of security systems at all levels in order to protect the company's data and infrastructure 
*Managing subcontract, supplier, vendors and support company relationships 
*Add value to the business by driving greater efficiency and effectiveness through systems, automation and process improvement. 
*Ensures security and upgrades are applied to all endpoints, Servers and networking equipment 
*Management of Backups, DR and BC systems 
*Optimizes system availability, security, and performance of systems. 
*Help drive the implementation of ITIL processes as required 
*Risk assessment of system stability and deployment of mitigation measures 
*IT related purchasing management 

Essential Skills 

 

*Minimum 3 years' IT management experience, ideally working in a multi-site environment
*Windows Server management 2008 R2/2012/2016 
*Good Knowledge of Active Directory/Group Policy/DHCP 
*Experience of Microsoft HA Clustering and DNS configuration and administration 
*Good working knowledge of Citrix XenApp/XenDesktop, RDS and Terminal Services 
*Good working knowledge of VMware (ESX, vSphere, etc) 
*Solid networking knowledge, including configuration and Administration (LANs, WANs, Routers, VLANs, VPNs, Wi-Fi) 
*SQL Server Administration or DBA skill 
*MS Exchange 2010 and later versions 
*Web server Configuration& Administration 
*Experience with SCCM/WSUS/WDS 
*Data Centre management experience 
*Experience of SANs, Backup Systems, DR 
*Security (endpoint and server security, proxies, anti-ransomware, etc) 
*3rd party Application maintenance, update and patching 
*Excellent interpersonal skills, with the ability to communicate internally and with clients at all levels 
*Well presented with good communications and interpersonal skills 
*Good attention to detail, enthusiastic with a can-do attitude 
*Ability to work in a fast paced, dynamic environment, prioritising and multi-tasking effectively 
*Must be available to work extended hours and travel to other sites when required. 

Message to candidate

None.

 

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Director of Infrastructure at IT Infrastructure Mgmt Company

Job link
Experience desired
5 years
Salary Offered
£ 110K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
Cloud, DevOps, leadership, analytical, planning and execution, Infrastructure, vendor management
Secondary skills
partner relationship, budget planning, financial management, design and development, Communication Skills
Benefits
£80k - £140k per annum + BONUS & BENEFITS
Job description

Director of Infrastructure and Operations needed to join a global organisation based in the heart of London. The Director of Infrastructure and Operations will be joining a reputable financial services organisation on an initial two - three-year fixed term contract where you will an integral part to the change and transformation of the businesses Infrastructure and operations. This is a fantastic opportunity for a Director of Infrastructure and Operations to make a real name for themselves and make a positive impact on a global organisation.

The successful Director of Infrastructure and Operations will have been part of change and transformation projects, communicated with 3rd party vendors, stakeholders and lead out sourcing work so that they are able to manage business changes efficiently. The Director of Infrastructure and Operations will have worked with an organisation that has moved into the Cloud and has had experience managing IT Operations and ideally a DevOps environment. The successful candidate will have excellent leadership and communication skills, they will be a strong decision maker and have been part of a wider leadership team.

The Director of Infrastructure and Operations will not be hands on, but will have come from an Infrastructure background and have exceptional experience road mapping, project managing and will feel confident being accountable for the totality of the IT infrastructure and Operations.

Essential skills and experience:

·         Proven project and leadership skills - experience leading major out sourcing work.

·         Excellent analytical, strategic, planning and execution skills

·         Solid Infrastructure background and ideally experience moving into the cloud.

·         Strong vendor management and partner relationship skills

·         Expertise and solid experience in budget planning and financial management skills

·         Success in leveraging traditional best practices and new emerging methods such as DevOps

·         Demonstrated experience in strategic planning, organisation, design and development

·         Excellent communication skills

 

This is a unique opportunity for a talented and ambitious Leader who is looking to career make a name for themselves with global and market leading financial organisation who are going through transition and change.

Message to candidate

None.

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IT Manager at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 55K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
Accounting
Show Details & Apply
Primary skills
Windows Server management 2008 R2/2012/2016, VMWare, Networking (LAN/WANs/Routers/VLAN's/VPN's/Wi-Fi), Citrix XenApp/XenDesktop, RDS
Secondary skills
IT Project Management, Infrastructure Background, networking knowledge, AV, ITIL v3 Foundation
Benefits
£50k - £60k per annum
Job description

You will report directly into the IT Director, managing a small team of technicians and be responsible for the delivery of IT support for multiple sites across the UK. To be considered you will have an excellent track record of leading a successful team and managing a range of technologies.

This will also include the following:

 

·         Windows Server management 2008 R2/2012/2016

·         Technical Knowledge - Windows, VMWare, Networking (LAN/WANs/Routers/VLAN's/VPN's/Wi-Fi), Citrix XenApp/XenDesktop, RDS and Terminal Services

·         IT Project Management Skills

·         Infrastructure Background

·         Solid networking knowledge - configuration and administration

·         An Understanding of AV and Telephony Systems

·         Excellent knowledge of ITIL best practice- ITIL v3 Foundation

·         Liaising with 3rd parties and vendors

·         Travel to office sites/venues will be required on occasion

 

·         Any candidates with experience in the hospitality or leisure industry where you have supported multiple sites would be desirable.

Message to candidate

None.

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Project Manager - Transformation, Scheduling, Bids at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 46K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
Accounting
Show Details & Apply
Primary skills
Project Manager, Stakeholder Management, Project Coordinator, Generate plans, commercial colleagues
Secondary skills
delivery, installation, internal policies, Extensive experience, Project Management, Formal qualification
Benefits
£40K - £50K
Job description

Management of project(s) up to £5m within the constraints set out by the business. Ensure that assigned project(s) produce the required outcomes in accordance with time, cost, quality, scope, risk and benefit/performance goals in the life cycle from bid preparation through to acceptance. Work with customers to understand and track their evolving needs and ensure the project(s) meet them.

Key Duties and Responsibilities:

Act as customer interface for project

Plan, direct, monitor and control assigned project(s)

Oversee and approve project activities during proposal development, product design, procurement, subcontractors, manufacturing, testing, delivery, installation and acceptance

Generate plans, commission estimates, evaluate risk, prospect for follow-on opportunities

Represent and report project status to internal stakeholders

Develop resource demand, engage with Matrix teams to secure capacity

Manage all aspects of change control

Work with commercial colleagues to address contractual considerations

Comply with company's internal policies and processes

Perform such other duties as may be assigned

Role Requirements

Essential:

Extensive experience operating successfully as a Project Manager in a similar capacity

Excellent communication skills both verbal and written

Expertise with Project Management tools

Desirable :

Formal qualification such as APM or PRINCE2 or equivalent

Managing, building, and motivating multi-disciplinary teams

Skilled working at different organisational levels, from shop floor to C-suite

Ideal

Ability to inspire, lead and influence others

Knowledge of the transport or related domains

Engineering or technology background

Message to candidate

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IT Services Director at Top Educational University

Job link
Experience desired
5 years
Salary Offered
£ 70K Per Year
Job type
Permanent
Location
Manchester
Posted
about 1 year ago
Industry
Education
Show Details & Apply
Primary skills
Prince 2, PMP, PMI, ITIL, MS Project, Microsoft Project
Secondary skills
communication, can do attitude, stakeholders, Degree educated
Benefits
£70k base
Job description

Accountabilities

·         Working with the team and students to ensure effective delivery of operational IT Services which meets the needs of the business

·         Planning, leading and co-ordinating improvement initiatives involving IT Services

·         Developing and maintaining project plans, budgets and service management framework

·         Ensure projects are planned and executed in line with the client's agreed framework (Risk & issue identification, Systems & Operational Acceptance Testing, Project team roles)

·         Developing and maintaining a communications plan and keeping the business and IT communities in line with business requirements

·         Co-ordinating the internal client services (ie: facilities management) and external service providers as necessary to meet agreed timescales

·         Managing resources as appropriate to the implementation of IT related activities

·         Taking ownership for: task setting, forecasting and estimating, milestone identification, reporting and monitoring, risk management, issue management, quality assurance, change management and financial reporting

Competencies

·         Ability to develop effective business relationships with internal and external stakeholders

·         Ability to identify business opportunities, and demonstrating awareness of the associated risks

·         Identifying business opportunities and being able to balance financial expectation related to risk

·         Effective communication skills suitable for the management of and liaison with senior management and department staff

·         Demonstrative effective communication, both orally and in writing with suburdinates, associates and clients

·         Demonstrative professionalism with a can do attitude

Requirements

·         Degree educated and/or applicable professional qualifications

·         Exposure to service delivery and management methodologies such as: Prince 2, PMP, PMI, ITIL, MS Project/Microsoft Project (ideally ITIL-certified). Formal training with ITIL discipline would be highly advantageous

 

·         Significant IT Operations management experience in a role that requires involvement and understanding of business activities and vendor management. Awareness of industry standards (ie: ISO 9001, ITIL).

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Senior Network Engineer at IT Servicer Provider

Job link
Experience desired
3 years
Salary Offered
£ 57.5K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
LAN, WAN, Experience of wireless networks, TCP/IP, Experience administering, Strong IPsec, leading Firewall
Secondary skills
Strong routing and switching background, Strong network troubleshooting skills, configuring Firewalls, Remote VPN skills, Cisco platforms
Benefits
£55k - £60k per annum
Job description

A highly successful global business based near Kings Cross is looking to recruit a Senior Network Engineer for their established IT team.

The organization is undergoing an IT transformation to build a new hybrid infrastructure platform that will support business growth and innovation. They are designing and implementing a new core network based on datacentre and cloud environments and implementing a new global WAN to deliver reliable and efficient network services. 

Technical requirements:

  • Strong routing and switching background
  • Experience of wireless networks
  • Strong network troubleshooting skills; TCP/IP
  • Experience administering and configuring Firewalls
  • Strong IPsec and Remote VPN skills on leading Firewall and Cisco platforms
  • Experience of LAN and WAN.

The salary on offer for this role is £60,000 plus benefits.

You will be the Senior Network Engineer responsible for network design, engineering and configuration as well as 3rd line support of their network infrastructure. 

Key responsibilities will include:

  • Day to day support of all aspects of the network environment; security, wifi, network
  • Design and engineer the core data center, office LAN and WAN networks 
  • Shape the core network infrastructure globally.
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Senior Network Engineer - Global Network at IT Servicer Provider

Job link
Experience desired
4 years
Salary Offered
£ 62.5K Per Year
Job type
Permanent
Location
London
Posted
about 1 year ago
Industry
IT
Show Details & Apply
Primary skills
WAN & LAN, Network infrastructure, MAN, Network protocols, Network Hardware, Visio Professional, Identity Management, AWS, Azure
Secondary skills
CCNP, QoS for Data, IP, OSPF, BGP, RIP, IPSec, MPLS/VPN/Hybrid, communication skills, Microsoft Office 365, VOIP and Collaboration Systems
Benefits
£60k - £65k per annum
Job description

The ideal candidate will have experience supporting global networks, a high level of technical skills for troubleshooting and problem analysis, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues.

You must have the following:

  • Established and proven experience of providing WAN & LAN support in diverse environments.
  • Cisco Certification (CCNP or higher or equivalent).

Demonstrate a working knowledge, understanding, and experience with the following:

  • Network infrastructure (WAN, MAN, LAN, Wifi, QoS for Data, Voice, and Video)
  • Network protocols (IP, OSPF, BGP, RIP, IPSec, etc)
  • MPLS/VPN/Hybrid WAN/Metro Networks/leased lines
  • Network Hardware (Cisco Routers and Switches, cabling, Palo Alto Firewalls)
  • VOIP and Collaboration Systems (Skype for Business, Avaya)
  • Network connections to Cloud Providers (AWS, Azure, etc)
  • Network performance analysis and reporting
  • Incident, Change and Problem Management processes within an ITIL based framework.
  • Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Radius, PEAP)
  • Wireshark, Netflow, Riverbed ATX, MRTG, Nagios
  • Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
  • Microsoft Office 365 & Visio Professional
  • Ability and motivation to learn new technologies.
  • Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organisation.

Key duties and responsibilities:

  • Resolve support trouble tickets.
  • Provide 2nd & 3rd Level support.
  • Provide guidance as required to network providers.
  • Provide detailed network performance analysis for application traffic.
  • Provide Wide Area Network reliability, availability, and performance reporting as necessary.
  • Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs.
  • Provide network support and configuration assistance to application teams deploying at public Cloud providers (AWS, Azure, etc).
  • Support for Firewalls and the remote access environment, including client VPN.
  • Support for identify management technologies including Active Directory, two factor authentication, Radius and PEAP.
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