Onshore Business Analyst- Baggage at Top Insurance Firm

Experience desired
5 years
Salary Offered
£ 270 Per Day
Job type
about 2 years ago
Primary skills
Business Analysis, Baggage operations, Requirement Gathering, Gap Analysis, Software Implementation, Agile, Technical Documentation, Scrum, Client Team Management, JIRA, Quality Centre tool, SOAP UI, SIP, SDLC, stlc
Secondary skills
Communication Skills, Presentation Skills, Oeganisation Skills, Work under pressure, Team player, Flexible
Job description

Job Description


1. Ability to elicit, understand and document requirements from customer

2. Ability to recommend product to solution fit for customer airline

3. Transformation of business information to IT and vice versa - Product or project implementation experience acceptance etc.


Qualifications/ Trainings: Degree (BS, BSc, BE, or Eq) in a subject relevant to IT (12+3 or equivalent) from a recognized institute.


Experience & Profession Skills:

Minimum of 5 years of Business Analyst experience in 1-2 Leading International Airlines and minimum 3 years in Baggage Operations related experience.


Airline/Baggage Subject Matter Expert:

  • Experience in handling Enterprise level applications in Airline domain particularly in areas of Baggage Operations including Reconciliation, Tracking, and Handling.
  • A professional with cross functional understanding and Travel domain expertise (i.e. Passenger Reservation System (PSS), Baggage management system, Departure Control System (DCS) and Risk assessment system).
  • Well versed with handling Requirement Gathering, Documentation, Gap Analysis, UAT and Software Implementation's in Agile-Scrum environment.
  • Should have solid experience in creating user stories/cases
  • Experience in preparing Business Requirement Specification Document (BRS), converting business requirements into Software Requirement Specification (SRS). Performing baselining of requirements & getting it estimated and performing Functional Testing against each requirement specifications.
  • Experience of working on client sites, handling team of Business and Quality Analyst along with managing client site teams.
  • Experience of working on tools like JIRA, Quality center tool and SOAP UI tool, SIP Transformation tool.
  • Extensive experience covering all aspects Test planning, estimation techniques and execution throughout the whole project life-cycle in Quality center.
  • Strong Knowledge of SDLC, STLC and Defect Life Cycle.
  • Excellent communication and ability to interface with customer
  • Experience in working with 1-2 Leading International Airlines


Soft Skills :

  • Extensive experience of supporting customers in an offshore engagement
  • Highly customer centric
  • Excellent English oral, written and presentation skills
  • Able to work under pressure and understand the importance of customer cycle close deadlines
  • Able to work flexibly when demand requires
  • Excellent organisational skills, able to prioritise and work under pressure
  • Excellent team player and able to influence and negotiate with colleagues and peers
Message to candidate


● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications


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