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AD Engineer at Consulting Client

Job link
Experience desired
8 years
Salary Offered
Market Rate
Job type
over 1 year ago
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Primary skills
Windows 7 and Windows 10 desktop, Active Directory concepts
Secondary skills
Service Delivery
Job description

AD Project Migration Resource Role (NA, APAC, EMEA)


Role Priorities:

  • Hands-on support experience on Windows 7 and Windows 10 desktop.
  • Entry level experience with Active Directory concepts including user and group administration.
  • Execute Active Directory project migration plan as outlined by the project team.
  • Provides first level of support for end user who will be migrating between AD ids
  • Monitors / reviews end user migrations to help identify and troubleshoot issues.
  • Touchpoint between end users and project team to ensure define process is working as expected   
  • Updates support documentation / FAQ to support user migrations
  • Work with Syntel migration resources to remediate project issues as they arise and escalate as needed


Key Working Relationships:

·        Partnership with project stakeholder team providing status updates.

·        Partnership with Service Delivery / Corp IT and Syntel to ensure successful service desk operations, change management, and administration.




Top Competencies


·         Ability to work independently

·         Process and Change Management Skills

·         Communication Skills

·         Good problem-solving methodology



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