Roles:

1. Candidate should log all service desk calls and tickets into the system for use by other technical support analysts.
2. Take ownership of network tickets until resolution and ensure tickets are resolved at the specific time.
3. Maintain a log of user accounts and passwords for company employees.
4. Setup, install and configure computers, phones and applications for all the employees of the company.
5. Perform post-resolution follow-ups to help desk requests.
6. He/she should maintain backup files for company computers, phones, servers, and other technical devices.
7. Resolve complex hardware, software, business system and network issues through active trouble shooting of the problems.
8. Respond to support requests, troubleshooting, escalation management and problem resolution for customers and clients.

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

Roles:

1. Work with system architecture/design team to understand future products to ensure test architecture is adequate.
2. Work with other test and development engineers to create and execute test cases.
3. Work with developers and test engineers from multiple locations across the globe.
4. He/she should be a strong team player with excellent written and verbal skills.
5. Familiar with QA methodology, functional and structural testing techniques.
6. Highly effective analytical, problem solving, decision making and influencing capabilities.
7. Experience using source code control systems (SVN preferred).

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary, so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com.

The key skills and experinces required:

• Support and maintainance of all desktop equipment and services
• Must have previous  PC support experience in Financial sector
• Ability to find potential problems and recommand corrective action, analyse trends and estimate future requirements
• Strong People skills and comfortable working on trade floor user including market telphony
• Ability to provide user assistance and guidance.
• Should have a degree in the field of IT or Microsoft Certification in Server.
• Flexible with rotational shifts

CHECK BEFORE YOU APPLY :

● Must be eligible to work in the UK and no sponsorship will be provided.

● Proven experience  

● No CCJs

● Fully completed applications

Employer will only accept "completed profile card" of BeatMySalary,

so kindly sign-in/sign-up and have a profile card completely filled in before applying to the job using the same.

If you need help with completing your application profile cards, reach out to the team on team@beatmysalary.com

The objective of the role will be to work within the testing team, supporting the BAT Test Programme Manager to deliver reliable, innovative and effective testing activities to ensure the business needs on time, budget and quality are met across the Transformation and Small Change portfolios.

What is the purpose of this role?

This water Utilities Company based in the Thames Valley is looking for a test manager whose duties are on the coordination of all testing activities during every stage of the test process on the MDMS (Meter Data Management System) Programme, as well as coordination with the alliance partner Test Manager. Authoritative guidance and advice to the test team is an important aspect of the job, as is advising on the practicality of the project.

What makes this role unique?

This role will deliver the test strategy and test management of a team of IS test team leads (x4) and 20 test agents. The role will also set up standardised testing for this water utilities company

What will this role involve?

Main Tasks

Conducting test performance reviews

Maintaining and improving testing roles

Facilitating development of test scripts

Evaluating training and development needs of testers

Managing tests from end to end

Developing testing strategies and gaining approval from the Test Assurance Team within the TTA.

Setting up test schedules

Documenting tests findings and completion report into CAB

Supervising test teams

What skills are we looking for?

Main Skills

QA and Testing

Meeting project deadlines and adhering to the Project Delivery Framework

Coordinating people and teams

Multitasking

Negotiating and networking

Communicating in both a written and verbal form

Being dynamic and self-motivated

Being persistent and resilient

Achieving set objectives

Working in a diverse environment

Experience of Energy IP and Azure Platform

Additional Skills

Ability to manage post go-live tickets

Metering Experience

HPQC Experience

Experience on complex interface architecture testing

Meter data management experience

Flexibility to travel to Reading, Swindon and Langley

Data Migration Management

Experience with Sales Force, Mainframe and Interface Systems.

None.

The ideal candidate will have experience supporting global networks, a high level of technical skills for troubleshooting and problem analysis, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues.

You must have the following:

• Established and proven experience of providing WAN & LAN support in diverse environments.
• Cisco Certification (CCNP or higher or equivalent).

Demonstrate a working knowledge, understanding, and experience with the following:

• Network infrastructure (WAN, MAN, LAN, Wifi, QoS for Data, Voice, and Video)
• Network protocols (IP, OSPF, BGP, RIP, IPSec, etc)
• MPLS/VPN/Hybrid WAN/Metro Networks/leased lines
• Network Hardware (Cisco Routers and Switches, cabling, Palo Alto Firewalls)
• VOIP and Collaboration Systems (Skype for Business, Avaya)
• Network connections to Cloud Providers (AWS, Azure, etc)
• Network performance analysis and reporting
• Incident, Change and Problem Management processes within an ITIL based framework.
• Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Radius, PEAP)
• Wireshark, Netflow, Riverbed ATX, MRTG, Nagios
• Operating systems: Microsoft (Server and Desktop), Mac OS X, Linux
• Microsoft Office 365 & Visio Professional
• Ability and motivation to learn new technologies.
• Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organisation.

Key duties and responsibilities:

• Resolve support trouble tickets.
• Provide 2nd & 3rd Level support.
• Provide guidance as required to network providers.
• Provide detailed network performance analysis for application traffic.
• Provide Wide Area Network reliability, availability, and performance reporting as necessary.
• Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs.
• Provide network support and configuration assistance to application teams deploying at public Cloud providers (AWS, Azure, etc).
• Support for Firewalls and the remote access environment, including client VPN.
• Support for identify management technologies including Active Directory, two factor authentication, Radius and PEAP.

None.

As the successful candidate you will be overseeing all aspects of the company's technology and technology related resources and assets to establish a technological vision for the company that is aligned to the company's overall strategy and that brings accessible technology, innovation and excellence to the business for employees and customers.

You will:

• Develop and maintain clear roadmaps for infrastructure, communications, internal applications and customer/partner facing applications and websites.
• Formulate and agree IT budget and subsequently manage that budget and costs.
• Broaden the skills base in the IT function through recruitment and training to bring in competencies in application development, data management, procurement and project management.
• Day to day management of the IT team, prioritising and monitoring project work.
• Work closely with operational functions to develop and streamline Back Office processes.
• Manage telecommunications infrastructure including the related development plans, projects, policies and procedures.
• Have an awareness of the latest significant trends in technology and its delivery and proactively seek to gain commercial advantage through adoption of appropriate innovations.
• Improve attitudes and competencies in technology across the business particularly related to web based technologies
• Oversee the adoption of appropriate operational processes to ensure that the infrastructure and data is both secure and resilient.
• In collaboration with HR, oversee the adoption across the business of unified communications and appropriate security protocols.
• Attend weekly Operational Board meetings.

You will have:

Technical Skills and Knowledge

• Practical knowledge and experience of networking, storage, communications, hardware and cloud technologies.
• Practical experience of development languages, frameworks, stacks and development approaches including Agile.

Procurement & Vendor Management

• Ability to diligently negotiate commercially sound agreements (terms, conditions and pricing) with vendors of all sizes.
• Proven ability to manage vendor relationships.

Your will receive:

• A salary of up to £90,000
• A discretionary annual bonus scheme of up to 10% of your salary
• 28 days' paid holiday leave
• Company pension scheme
• Private healthcare

If you are interested in this position then please apply ASAP or contact

None