A leading and entrepreneurial Hotel in Central London, are looking for an IT Manager to manage the on site infrastructure and hotel systems on a daily basis and lead on IT projects where applicable. The hotel is a dynamic and vibrant environment based in the heart of London, and is looking for a communicative, technically strong and knowledgeable IT professional to join the team.
It is ESSENTIAL to have a strong knowledge of Hotel Systems such as Micros, Fidelio and/or Opera. This is integral to the daily running of the hotel's systems. You will be the main point of contact for all IT queries and the main driver of IT strategy, reporting directly to the Financial Director and Hotel Manager, and advising on all things IT with the support of a remote team of engineers.
-Knowledge of Hotel Systems (Micros, Opera, etc...)
-Strong technical skill set (Windows, Servers, Networking, etc...)
-Strong communication skills
-Ability to deal with and treat guests with respect and service
-Relevant IT qualifications.
Management of project(s) up to £5m within the constraints set out by the business. Ensure that assigned project(s) produce the required outcomes in accordance with time, cost, quality, scope, risk and benefit/performance goals in the life cycle from bid preparation through to acceptance. Work with customers to understand and track their evolving needs and ensure the project(s) meet them.
Key Duties and Responsibilities:
Act as customer interface for project
Plan, direct, monitor and control assigned project(s)
Oversee and approve project activities during proposal development, product design, procurement, subcontractors, manufacturing, testing, delivery, installation and acceptance
Generate plans, commission estimates, evaluate risk, prospect for follow-on opportunities
Represent and report project status to internal stakeholders
Develop resource demand, engage with Matrix teams to secure capacity
Manage all aspects of change control
Work with commercial colleagues to address contractual considerations
Comply with company's internal policies and processes
Perform such other duties as may be assigned
Extensive experience operating successfully as a Project Manager in a similar capacity
Excellent communication skills both verbal and written
Expertise with Project Management tools
Formal qualification such as APM or PRINCE2 or equivalent
Managing, building, and motivating multi-disciplinary teams
Skilled working at different organisational levels, from shop floor to C-suite
Ability to inspire, lead and influence others
Knowledge of the transport or related domains
Engineering or technology background
Technical Support Analyst - Onboarding Analyst - 3rd Line Support - XML
Onboarding Analyst required to join Financial Services Technology provider based in London. Offering salary up to 40k/a + great benefits.
· Experience managing the onboarding queue for new requests as well as follow-up on open onboarding cases
· Experience analysing customer requests, devise and review potential solutions with the client and internal team members
· Meet customer requirements by understanding end-to-end capabilities of products and making the best configuration and integration design choices
· Quickly develop a deep understanding of new products and services as they hit the market
· Provide level 3 escalation support on production issues.
· Strong problem solving and troubleshooting skills
· Experience with XML or similar messaging format preferred
This is an exciting opportunity for Onboarding Analyst to work on supporting new and existing customers to ensure they receive the maximum benefit of their services. The Analyst will own the production configuration required to operate these services including all aspects of product and static data configuration as well as routine and ongoing maintenance activities. The role requires working directly with customers as well as internal project, client services, and development teams. This is a client-facing role; as such, the ideal candidate works well under pressure while keeping client needs paramount.
Technical Support Analyst - Onboarding Analyst - 3rd Line Support – XML.
Marcus Donald People are currently recruiting for a Senior Network Engineer for an MSP based in Cockfosters, as a Senior Network Engineer you will design, implement, support, and manage complex data networks for the Group and its clients.
As a core member of the team, this role is responsible for delivering first class network support and development to ensure that the network is operational at all times. The post will include acting as the technical expert on full life cycle projects from inception to implementation as well as design, development and support for all systems and upgrades. The post is a 3rd Level Technical Project and Support role requiring strong network skills.
A Senior Network Engineer will also be expected to have knowledge and experience in the following areas, all of which will be required for this role:
A Senior Network Engineer is responsible for:
The objective of the role will be to work within the testing team, supporting the BAT Test Programme Manager to deliver reliable, innovative and effective testing activities to ensure the business needs on time, budget and quality are met across the Transformation and Small Change portfolios.
I am working with a key client who have an urgent requirement to bring on board a Test Manager to cover a Test Manager who is off on the sick for between 1 - 3 months. They require some with the following experience:
* A robust character, who can get into the detail but also be a strategic thinker.
* They must have end to end testing experience.
* Fully qualified as a tester.
* Must be able to cope in a high pressured environment with challenging stakeholders.
* A finance/banking background would be desirable.
* Previous experience as a test manager.
A leading banking clients requires a hybrid Project Manager/Scrum Master on a contract basis.
A hands-on project manager/scrum master hybrid who can manage a small-scale proof of concept experiment between an external supplier, 1 to 2 merchants, a Point of Sale (POS) provider and client Payment Services. Must be comfortable working hands on as well as in a management and coordination capacity.
*Coordination of the integration of a third party supplier software with a Point of Sale device
*Support internal governance processes (supplier mgt, legal agreements, information security)
*Manage the production and distribution of promotional materials to support the proof of concept
*Coordination of experiment design (hypothesis, data collection, experiment execution)
*Collection of qualitative and quantitative data to observe against a set of hypothesis
*Coordination of recording of qualitative outputs for specific user journeys (feedback questionnaires, video of users in action)
*Summary and conclusion report writing and presentation
*Create and deliver reports to stakeholders on the progress of the project
*Hands on, agile and lean ways of working (not method reliant, but fast and lean in style)
*Able to communicate effectively between parties
*Willingness to work between Northampton and or London (Shoreditch/Canary wharf). Fleet is also an option.
Experience & Skills:
*Knowledge of payment systems (issuing/acquiring/Point of Sale devices)
*Experience with system integration coordination
*Ability to assist in scoping an experiment including ;
oscope experiment design
oidentify data collection
oanalyse experiment data
oSummarise and conclude outcomes
*Experience of running small scale proof of concepts/experiments/pilots or trial services with clients
We are looking for several Business Analyst's to join our unique, fast growing and specialist Business Analysis service provider who specialise in delivering Agile and Waterfall software development/SDLC projects for a range of long standing, high profile & blue chip customers.
As a Business Analyst you should expect to spend 1-3 years onsite with each UK blue chip in either London or one of our other locations (Milton Keynes, Slough, Newbury, Hayes, Bracknell or Cambridge - taking into account what works best for you), and be offered great promotion and career opportunities available with these high profile customers.
You will have the chance to be considered for promotion twice a year - giving you the opportunity to progress your career as quickly as you desire. You will have regular training opportunities and be able to take advantage of being part of a unique BA community where you can also take part in social and charity events.
Working for this top employer as they experience continued growth, you will have a unique opportunity as a Business Analyst to enhance and develop your career working on high profile Agile and/or Waterfall software development/SDLC projects with likeminded and skilled colleagues who are as passionate about providing best in class expertise as you are.
You will also be given the opportunity to complete ISEB and Scrum Master certifications, progress with a view to becoming a Senior/Lead BA in the future, and also have the opportunity to work from home in certain cases.
Skills required for this Business Analyst role are:
Experience in any of the following industries:
Retail, FMCG, Public Sector, Financial Services, Telecommunications, Mobile Advertising, Software or IT Services, Media and/or Banking
Any formal qualifications in Agile, ISEB and/or Project Management would be of interest but by no means essential as full training is available.
Business Analyst (Multiple Opportunities) - Experts in their field!
*Start date: ASAP; ideally immediately available or currently on a 1 month max. notice period*
Salary: £43-50k (depending on experience) + pension (6% contrib) + flexible benefits (£1,200) + extracurricular interest allowance (£120) + share awards + excellent holiday.
Apply now for further information on this excellent opportunity!