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Engagement Manager - Life Science Consulting at Leading Consulting Firm

Job link
Experience desired
8 years
Salary Offered
£ 87.5K Per Year
Job type
Permanent
Location
London
Posted date
Sep 19, 2018
Industry
Consulting
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Primary skills
Engagement Manager, Strong Talent, Technology & Services, Potential Solution, Design and Structure, Methodologies, Demonstrate
Secondary skills
Deliver Complex, Structuring Project Approaches, Strong interpersonal, Acumen, MS PowerPoint
Benefits
£80k - £95k per annum + bonus/benefits
Job description

My client, a market leading global life science organisation is looking to bring on strong talent in order to lead a team of consultants in order to help continue their success and ultimately drive the business forward. The Technology & Services group are seeking an experienced consulting professional to focus on driving our technology platforms and commercial application business. Candidates should demonstrate a strong track record of consulting implementation projects, an interest in health and life sciences, and are looking to take their career to the next level; developing new solutions and services, leading business development activity and delivering engagements to build lasting relationships across the industry. Our Engagement managers are central to managing and delivering consulting projects to our clients. They take accountability to ensure deliverables are of the utmost quality and that deadlines and budgets are met.

Principal Accountabilities

  • Work closely with our clients on a daily basis to understand their challenges and requirements.
  • Define proposals for potential solutions; liaising closely with colleagues across multiple organisational groups, to deliver complex, multifaceted problems and engagements.
  • Utilize experience of change management concepts to identify the impact of these solutions, and ensure they are championed and adopted within the clients' teams.
  • Provide project management leadership; structuring project approaches, taking accountability for project delivery, working closely with our internal technology suppliers and reacting to changing timelines and requirements whilst delivering on commitments to time and to budget.
  • Design and structure deliverables, workshops and presentations that are appropriate to the characteristics or needs of the audience.
  • Explain complex concepts and frameworks and place these in appropriate client situations and context.
  • Support our Analysts and Consultants, providing direct management, feedback and supporting growth and learning within client engagements and supporting career growth across and outside of projects.
  • Proactively broaden knowledge of consulting methodologies and the health and life sciences industries through the delivery of consulting engagements and participation in formal and informal learning opportunities.
  • Demonstrate an enthusiasm for the impact technology can bring to the industry and to mange and deliver technical projects.

Knowledge and Experience

  • Minimum 2:1 Bachelor's degree or equivalent.
  • Preferably experience in a 'brand-name' consulting firm, ideally with health and life sciences project experience
  • Passionate about technology and the innovation it can deliver, with a grasp of technology concepts as they apply to healthcare, and enthusiasm to support technology engagements as a business partner (direct coding, testing or other technical disciplines not required)
  • Demonstrated interest in health and life sciences industry sector, and willingness to build deep industry skills

Additional Requirements

  • Analytical, interpretive and problem-solving skills
  • Knowledge of consulting methods, tools and techniques, relevant to Commercial Effectiveness
  • Proven project-management skills, and experience owning and leading defined work packages
  • Some evidence of knowledge of current events and developments within the healthcare industry
  • Proven commercial awareness/acumen
  • Strong written and oral communication skills
  • Ability to work both independently and collaboratively
  • Strong interpersonal and relationship building skills
  • Ability to build credibility and influence external and internal stakeholders
  • MS PowerPoint and Excel literacy
  • Understanding of project management with proven time management and personal organisational skills
  • Ability to deliver high quality work within challenging timelines
  • Ability to demonstrate determination and resilience
  • Attention to detail
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Business Analyst - US Law firm, PMO, BCS at IT Servicer Provider

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Experience desired
8 years
Salary Offered
£ 60K Per Year
Job type
Permanent
Location
London
Posted date
Sep 09, 2018
Industry
IT
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Primary skills
Business Analyst, Demonstrable Experience, Business Engaging, Framing And Other Analytical Methods, Stakeholder Management
Secondary skills
SQL, Excellent Knowledge Of Excel, MS Query, DMS, PMS
Benefits
£50k - 70k per year + Benefits
Job description

London office of US law firm seeking an experienced Business Analyst to join their IT team.

The ideal candidate with have:

  • Solid experience in a BA position within a professional services or LLP environment (Legal, Accountancy, Insurance etc.)
  • Demonstrable experience in a 'business engaging' role
  • Excellent project and change management skills
  • Use of wire-framing and other analytical methods and tools to ensure stakeholder requirements are accurately captured and prioritised
  • Experience in the preparation of test plans and the ability to accurately test applications
  • Excellent knowledge of Excel, MS Query and SQL
  • Experience within the legal profession and products such as DMS/PMS would be advantageous
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Business Analyst at Internet Service Company

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Experience desired
6 years
Salary Offered
£ 39K Per Year
Job type
Permanent
Location
Manchester
Posted date
Sep 02, 2018
Industry
Internet
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Primary skills
Construction of complex data, business system and process models and perform value-stream mapping., Should be able to perform cost benefit analysis and contribute to benefits realisation., Excellent people management skills required., Should understand principles of system and user acceptance testing., Should be able to document and produce relavent scripts., Capability to run cross company workshops and fulfil the complex requirements by engaging the relavent stakeholders., Excellent problem solving skills.
Secondary skills
Excellent communication skills required and should be able to present their analytics to the senior stake holders., Knowledge on ISO standards including 9001, 14001 and 27001 is beneficial., Excellent interpersonal skills.
Benefits
Benefits as per the company standards.
Job description

As a Business Ananlyst you should be able to assess the impact of any business changes and their needs. You should be able to anaylse, document the requirements and communicate the same to the stakeholders who are responsible for the delivery and also support the delivery.

You will have to collabrate  with many representatives from all the bussiness areas including software developers. You will also work closely with operational managers to understand and help develop their processes.

As a Business Analyst you will work strategically to identify challenges and opportunities for improvements to increase the capabilities of the relavant business areas. You will work closely with Senior Business Analysts, Solution Architects and key stakeholders to develop these into strategic business and system improvement plans.

Should be a good team player and be able to pull all the teams together to find the solutions supported by all the teams.

Should possess analytical skills, logical thinking and problem solving skills.

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Service Delivery Manager at IT Servicer Provider

Job link
Experience desired
5 years
Salary Offered
£ 52K Per Year
Job type
Permanent
Location
Birmingham
Posted date
Aug 29, 2018
Industry
Accounting
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Primary skills
Service Delivery, Delivery Manager, customer engagement, maintaining team, SLAs, internal teams
Secondary skills
software projects, technologies and tools, Familiarity with legal documents, technical teams effectively, operating systems
Benefits
£50k - £55k per annum + Car Allowance and Benefits!
Job description

Job Description :

Austin Fraser is currently recruiting for a Service Delivery Manager to manage a global team of 18 support and implementation specialists. The successful candidate will be spending 50% of the time on internal issues and 50% of the time on external customer issues.

The Service Delivery Manager will take ownership of customer engagement from a technical perspective, overseeing technical delivery, managing resource schedules, maintaining team standards and serving as a customer facing escalation point.

Responsibilities:

Maintain deployment and support standards, operating procedures and processes and document best practice

Review and maintain user and technical documentation

Evaluate documentation resolutions and analyse consistent issues to prevent future issues

Develop manuals to help users

Develop and maintain logging, reporting and escalation procedures

Ensure the department become more effective in meeting customer needs through maximising training and process

Manage internal release management of software releases, advise internal and external customers of changes and developments

Review software releases to ensure problems have been resolved

Develop and implement structure and business process including SLAs

Create project estimates to ensure tasks are being delivered within budget

Manage expectations with external customers and internal teams such as Dev and Test

Coach and mentor team members, reviewing their work and prioritisation

Ensure team is focused on internal SLAs, rapid response, Robust process and escalation management

Key skills:

Experience of delivery software projects

Experience working with implementation and support methodologies, technologies and tools

Familiarity with legal documents and understanding of contract management

Ability to manage technical teams effectively

Experience managing suppliers and customer SLAs

Understanding of budget control

Understanding of hardware and operating systems

Understanding of database platforms

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Project Manager - Financial Software/SaaS at Financial Consultant

Job link
Experience desired
4 years
Salary Offered
£ 50K Per Year
Job type
Permanent
Location
London
Posted date
Aug 26, 2018
Industry
IT
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Primary skills
Project Management, financial, wealth management industry, Software, engaging
Secondary skills
IT projects, ideally web based technology, Software as a Service (SaaS), implementation
Benefits
40k - 52k Annual + Benefits GBP
Job description

Project Manager - Financial Software/SaaS 
Circa 52,000 + Excellent Benefits 
A great opportunity for an experienced Project Manager to help deliver a high profile IT projects within the Financial services industry. The key focus of the role is to deliver multiple projects and continually improve the product delivery process across a busy project pipeline.

The ideal candidate will be an experienced Project Manager with a background in the financial industry who can demonstrate delivering SaaS products externally. You must be organized and able to work well under pressure, have excellent communication skills and enjoy working with external customers.

The company is well established with a number of successful products with new projects currently going live. The teams work to an Agile structure so Agile/SCRUM experience is essential

The role;

  • Plan, implement and manage a range of implementation and refresh projects through the full lifecycle
  • Specific focus on developing Software Product improvements
  • Work closely with internal IT teams to manage and deliver a range of implementations and upgrades
  • Setup and manage ongoing communication of the project schedule with internal and external key stakeholders
  • Build strong relationships with 3rd part suppliers and internal stakeholders
  • Install/follow Agile processes

Essential Skills & Experience;

  • 3-5 years+ commercial Project Management, ideally with some exposure to the financial/wealth management industry
  • Able to demonstrate previous full project lifecycle management delivering Software/IT projects, ideally web-based technology, Software as a Service (SaaS).
  • Able to demonstrate excellent Agile understanding and implementation
  • Excellent communication skills; engaging, confident and able to adapt to fast-changing customer needs
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Head of IT, IT Manager at IT Infrastructure Mgmt Company

Job link
Experience desired
5 years
Salary Offered
£ 72.5K Per Year
Job type
Permanent
Location
Brighton
Posted date
Aug 17, 2018
Industry
IT
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Primary skills
Bachelor's degree in computer science, unblock issues, Financial Management, Set goals, Team Management, Agile and Waterfall, Clear communicator
Secondary skills
manage Change Control, budgeting and negotiation, 3rd party engagements, Financial Services sector
Benefits
£65k - £80k per annum + Benefits
Job description

Key Accountabilities/Responsibilities:

*Partners with the CTO in providing technology vision and direction for the enterprise.
*Is responsible for driving focus and prioritization within the IT organization through working with the Head of Portfolio Planning and defining governance principles and processes.
*Oversees the development and maintenance of IT policies, procedures, methodologies, and governance - as well as performance management frameworks and metrics - to ensure the IT organization delivers value to the enterprise.
*Works with the CTO and business leadership team, providing broad insight to IT domains and capabilities in support of enterprise wide business decisions.
*Establishes and implements continuous-improvement programs for the IT organization.
*Stays current with developments in new market trends and innovations in technology and the leadership of enterprise IT.
*Drives and facilitates effective collaboration and communications between the IT organization and other areas of the business.
*Responsible for directing the preparation, review and consolidation of business plans and budgets for the IT organization.
*Regularly review IT costs and cost structures for IT services and products so that the financial implications of IT projects and activities are communicated to the proper IT and business executives.

Essential Capabilities/Experience:

*A Bachelor's degree in computer science or a related field with a minimum of 5 years relevant experience, OR relevance vocational qualification(s) with a minimum of 5 years relevant experience
*Ability to unblock issues with third parties through relationships and escalations thereby minimising negative impacts on delivery 
*A background in technology delivery with previous experience across governance, vendor management, financial management and delivery
*Strong experience in influencing others through developing trusted relationships
*Identifies and acts on opportunities for continuous improvement.
*Encourages prudent risk taking, exploration of alternative approaches and organizational learning.
*Demonstrates personal commitment to change through actions and words.
*Mobilizes others to support change through times of stress and uncertainty.
*Sets and accomplishes challenging goals.
*Defines standards in terms of doing what is appropriate and doing it well.
*Competes resourcefully, and takes calculated risks to achieve results.
*Encourages and facilitates cooperation and results orientation.
*Fosters an environment of collaboration.
*Inspires, motivates and guides team members.
*Fosters commitment, team spirit, pride and trust.
*Proven experience of demonstrating good industry practices and behaviours 
*Strong project management skills/qualifications ideally with Agile and Waterfall methodologies
*Experience in defining and managing activities with quantifiable measures to deliver architecture work to planned schedules, budgets and quality to support broader delivery
*Define and report status in a meaningful manner 
*Clear communicator both written and verbally

Desired Capabilities/Experience:

*Ability to define and manage Change Control experience and engage within IT Governance processes
*Experience of budgeting and negotiation
*Management of 3rd party engagements (from selection, through execution to closeout)
*Strong industry relationships with product vendors and IT community
*Background in Financial Services sector.

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