End User Computing (EUC) Technical Consultant - 60K - UK Wide
End User Computing (EUC) Technical Consultant - required strong in SCCM/Configuration Manager/
Current Branch, MDM and EM+S for my highly reputable consultancy client.
The successful candidate will be designing and delivering suitable solutions in line with customer needs and expectations.
This will also include owning the presales and estimations, presentations, workshops and service delivery, ensuring positive customer relationships and producing proposals, statement of works, high-level and low-level design documents.
To be considered essential skills will include:
The incumbent will be responsible for working across a broad range of technologies and liaises across multiple departments of the business to support incidents, problems and requests. Responsible for on- desk support and also answering IT requests via phone, email and explaining solutions in technical and nontechnical terms.
Key day to day responsibilities
*Ensure effective day-to-day running and operations of Server, Branch Network, Branch workstations and Printers.
*Ensure continuous availability of all IT systems installed at London Branch, STB Regulatory Application
*Symantec App - Malware Protection, VMWare
*Avaya Call recording, Patch Management
*Active Directory, Back up and Storage Management, File server
*Infrastructure components which includes Routers, Switches, UPS and Firewall.
*Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action.
*Maintain awareness of H.O. IT projects and capabilities.
*Responsible for the implementation and communication of IT security policies within the branch.
*Test maintain and update branch Disaster Recovery Plans.
*Provide the initial point of contact for all IT hardware and software suppliers of London based systems.
*Provide the first level of technical support for London branch staff, and call upon suppliers or Head Office support as necessary in accordance with defined procedures.
*Telephone systems - responsibility for the maintenance of the Avaya telephone systems and mobile phones and recording systems in coordination with local vendor/Group IT in H.O.
*Backup Desktop Support Engineer during his absence/leave. Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, and mobile/smart phones) related to desktop infrastructure.
The Digital Solutions team is currently 87 people strong and growing at a substantial rate in a fast-paced, cutting-edge market with significant advancement and leadership progression opportunities. It forms part of the Sustainable Strategies and Solutions unit.
This team is helping to turn data into actionable insights, and develop forward-thinking digital solutions that give clients the ability to succeed. The core components of the Digital solutions include the capability to connect, protect, and analyse systems and data. The team delivers efficiency across projects through the use of innovative technology, advanced spatial analysis, and effective data management solutions.
You will work with the most significant UK and global clients on transformational projects, including developing and delivering digital strategies to help clients disrupt their marketplace, and succeed through competitive advantage.
The Commercial Programmes Director will work very closely with the Head of Digital Solutions in all aspects of the business, with particular focus on efficiently and effectively mobilising resources to maximise commercial opportunities for the Digital Solutions Division.
You will have the experience to support and advise on client management in the pursuit of sales, and will have an understanding of major infrastructure engineering projects. The scale of these will range from $100 million up to multi-billion $ projects with complex portfolio spends.
You should also be able to use your experience to assist in the assembly of required sales resources/skills to develop proposals, pursue and win new business.
You will work closely with the Portfolio Director, and assist in opportunity qualification and bid risk assessment.
This opportunity will be client facing with new and existing clients, which is fundamental in giving you the understanding to execute the role.
A cornerstone to the role and its success is your ability be a respected internal account manager, maximising the huge opportunities that exist within Jacobs and the existing customer portfolio globally.
This role will give you the opportunity to work with the very latest in digital technology falling into the 'Internet of things' bracket in many areas within the fastest growing team in this organisation.
Desirable experience and education:
· Proven track record in a complex digital solutions business environment, ideally gained within a global matrixed business. This track record will most likely have been gained in a environment (or possibly as part of an internal digital transformation team)
· Strong current digital background- very knowledgeable in the latest trends
· Deep commercial exposure to notable digital projects in two or more of the following sectors: Transport, Utilities, Environment, Aerospace, Oil & Gas and Defence
· Ability to demonstrate a broad knowledge of corporate policies, products, markets and processes, and an understanding of project delivery and outcome based solutions
· You will have demonstrable managerial and planning skills, working at "C" level with clients on strategic and game changing projects for the clients' business
· University or Bachelor's degree; advanced or MBA preferred.