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Application Support Analyst at Providing leading customer

Job link
Experience desired
4 years
Salary Offered
£ 46K Per Year
Job type
Posted date
Sep 04, 2018
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Primary skills
Application Support Analyst, Microsoft Windows, JavaScript, Java, JSON
Secondary skills
SAAS, A+, MCSE, Chrome, Firefox, JavaScript
£40k - 50k per annum, Benefits: Pension, Healthcare
Job description

We are seeking candidates that are self-starters who can work in a diverse and fast-paced environment that can join our team immediately

My client is an award-winning software company, providing leading customer engagement platforms from their vibrant offices in the heart of Soho, London. 

They're seeking an Application Support Analyst to support their bespoke Cloud/SAAS/Web-based products with clients based in the United States and the UK! 

As an Application Support Analyst you will...

Work to a 3rd line/senior level, you'll be confident in Microsoft Windows and Linux systems and work with multiple browsers/web technologies. Some coding knowledge in JavaScript, Java, JSON etc. would be handy too! 

You'll have a background in supporting bespoke software applications - may be at a software house, SAAS or similar cloud technology product based company. 

A thorough background in application support is paramount, but further knowledge of how operating systems, networks, Servers, databases etc. interact with software products is also critical - knowledge of API/integration would also be useful. 

Key Skills:

  • Experience as an Application Support Analyst - ideally with bespoke applications within a smaller software house environment or similar.
  • SAAS, Cloud Computing, Web based applications, Client Server Apps - all useful.
  • A thorough understanding of Windows/Linux Operating Systems (Mac OS also welcome!), multiple browsers (Chrome, Firefox, Internet Explorer, Edge etc.) and remote access technologies.

Desired Skills:

  • Some coding experience in JavaScript, Java, JSON etc.
  • Suitable certifications (A+, MCSE, AWS) also welcome!
  • Excellent written and verbal communication skills. Confident under pressure and able to deal well with customers.
  • This is a great opportunity for a proven, experienced Application Support Analyst to further their career with a fantastic, forward-thinking company while growing their own technical skill set too! 
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